CFPB · Issue complaint volume

Top 10 issues by complaint frequency

Live ranking of the ten most-filed CFPB issue categories. Incorrect information on your report leads at 44.2% of mirrored volume, allegations, not regulatory findings.

Full table ↓ All issues

Issue ranking verdict

Incorrect information on your report leads issue volume at 7.2M filings (44.2% of 16.2M mirrored complaints); Improper use of your report is second at 3.1M. Top 10 issues together account for 14.2M filings.

7.2M
#1 · Incorrect information on your report
44.2%
Share of all complaints
3.1M
#2 volume
14.2M
Top 10 combined

CFPB Consumer Complaint Database · data updated June 2026. Volume reflects consumer allegations, not regulatory findings.

Top 10 issues by complaint volume

Primary issue categories from the live CFPB mirror

Volume lead
Incorrect information on your report
7.2M
44.2% of mirrored complaints
1. Incorrect information onyour report71652222. Improper use of yourreport31333243. Problem with a company'sinvestigation into an existi…20160084. Problem with a creditreporting company's investig…5893185. Attempts to collect debtnot owed4567376. Written notification aboutdebt2216677. Managing an account2201708. Took or threatened to takenegative or legal action1377319. False statements orrepresentation11590710. Loanmodification,collection,fore…112294

Lead issue vs the rest of the top 10

Focal bar highlights #1 share inside the top-10 set

Concentration
Of all mirrored complaints
44.2%
Incorrect information on your report

CFPB company-response disposition

How companies close mirrored complaints (explanation vs relief vs other)

Response codes
Closed w/ explanation
60.8%
9.8M of 16.1M responses
Closed w/ explanation9789473Non-monetary relief5436051In progress587403Monetary relief210388All other responses70374

Source: CFPB Consumer Complaint Database As of June 2026 Company response field on each complaint; exclusive disposition counts from the ingested mirror.

Top 10 issue categories

# Issue ComplaintsCompaniesTop product
1 Incorrect information on your report 7.2M 3.2K Credit reporting or other personal consumer reports
2 Improper use of your report 3.1M 2.6K Credit reporting or other personal consumer reports
3 Problem with a company's investigation into an existing problem 2.0M 1.6K Credit reporting or other personal consumer reports
4 Problem with a credit reporting company's investigation into an existing problem 589.3K 1.7K Credit reporting, credit repair services, or other personal consumer reports
5 Attempts to collect debt not owed 456.7K 3.6K Debt collection
6 Written notification about debt 221.7K 2.9K Debt collection
7 Managing an account 220.2K 659 Checking or savings account
8 Took or threatened to take negative or legal action 137.7K 3.4K Debt collection
9 False statements or representation 115.9K 3.3K Debt collection
10 Loan modification,collection,foreclosure 112.3K 545 Mortgage

How counts are calculated

Issue counts are aggregated by primary issue category from the CFPB raw complaint dataset by the PlainComplaint ETL pipeline. Counts exclude duplicates and roll sub-issues under their parent category. The page renders SSR-from-DB so totals match the latest ingested snapshot.

How to read this ranking

Credit-reporting issues routinely lead because consumers can dispute the same incorrect record across multiple bureaus, and credit-file problems often cascade into loan denials or higher rates. Issue volume is a partial proxy for downstream friction, not a count of proven violations.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. This page draws directly on the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.