CFPB · Single-product concentration

Zeus Mortgage, Ltd.

11 CFPB complaints · 90.9% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.

11 CFPB complaints

Zeus Mortgage, Ltd.: 90.9% of 11 CFPB complaints sit in "Mortgage". Timely 63.6% · relief 9.1%. Allegations, not findings.

  • Single-product concentration
  • -50% filings 2014 to 2025

CFPB relief outcome brief

CCDB company zeus-mortgage-ltd

9.1% relief · 63.6% timely · 11 filings · Mortgage

Nearest relief peer: American Neighborhood Mortgage (9.1% relief)

Zeus Mortgage, Ltd. (this)9.1%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Zeus Mortgage, Ltd. and nearest filing-volume peers

Zeus Mortgage, Ltd. closes 9.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Zeus Mortgage, Ltd.'s 11 filings include narrative text

45.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 63.6%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 9.1%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Zeus Mortgage, Ltd. complaint mix by product

Total complaints: 11

Zeus Mortgage, Ltd. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 11 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 10 complaints (90.9%), resolution 10.0% Mortgage 90.9% Payday loan,: 1 complaints (9.1%), resolution 0.0% Payday loan, 9.1%
  • Mortgage 10 90.9% 10% relief
  • Payday loan, 1 9.1% 0% relief

How Zeus Mortgage, Ltd.'s 11 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 10
Payday loan, title loan, or personal loan 1

Zeus Mortgage, Ltd. falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2025
1
-50% vs 2014
0.511.522.533.5 2014201920202021202320242025 1

Top States

State Complaints
TX 11

Top Issues

Issue Complaints
Applying for a mortgage or refinancing an existing mortgage 4
Trouble during payment process 2
Application, originator, mortgage broker 2
Struggling to pay mortgage 1
Closing on a mortgage 1
Received a loan you didn't apply for 1

Yearly Trend

Year Complaints Timely
2014 2 0%
2019 1 100%
2020 2 100%
2021 1 0%
2023 3 100%
2024 1 100%
2025 1 0%

Source: CFPB Consumer Complaint Database

Zeus Mortgage, Ltd. filings cluster in one product

Zeus Mortgage, Ltd.'s 11 logged complaints stay concentrated: only 1 state shows a filing. 45.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2025-03-14.

Zeus Mortgage, Ltd. answers 63.6% of complaints inside the CFPB's tracked window and closes 90.9% with a written explanation. 9.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Zeus Mortgage, Ltd..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Zeus Mortgage, Ltd.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Zeus Mortgage, Ltd. (63.6% timely; 9.1% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration