Total complaints
14
Filed since 2016
14 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
14 consumer complaints filed with the CFPB
This profile shows Zingo Cash Illinois LLC's complaint history from CFPB public records. 14 consumers have filed complaints since 2016. The company has a 14.3% timely response rate and has provided relief in 0% of cases.
Total complaints
14
Filed since 2016
Timely response
14.3%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Zingo Cash Illinois LLC's 14 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 7 |
| Debt collection | 3 |
| Payday loan, title loan, or personal loan | 2 |
| Credit reporting or other personal consumer reports | 1 |
| Consumer Loan | 1 |
| State | Complaints |
|---|---|
| IL | 11 |
| AR | 2 |
| CO | 1 |
| Issue | Complaints |
|---|---|
| Problem with a credit reporting company's investigation into an existing problem | 4 |
| Improper use of your report | 3 |
| Communication tactics | 2 |
| Incorrect information on your report | 1 |
| Problem with additional add-on products or services | 1 |
| Problems when you are unable to pay | 1 |
| Improper contact or sharing of info | 1 |
| Struggling to pay your loan | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 3 | 0% |
| 2017 | 1 | 0% |
| 2018 | 3 | 66.7% |
| 2019 | 3 | 0% |
| 2020 | 1 | 0% |
| 2021 | 2 | 0% |
| 2025 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Zingo Cash Illinois LLC has accumulated 14 consumer complaints in the CFPB public database, with filings active across 3 U.S. states. Of those submissions, 5 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2016, and the most recent logged activity is 2025-07-29, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Zingo Cash Illinois LLC reports a 14.3% timely-response rate and has closed 92.9% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting, credit repair services, or other personal consumer reports", and the single most common underlying issue is "Problem with a credit reporting company's investigation into an existing problem".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Zingo Cash Illinois LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Zingo Cash Illinois LLC has received 14 consumer complaints filed with the Consumer Financial Protection Bureau.
Zingo Cash Illinois LLC has a 14.3% timely response rate to CFPB complaints.
The most common issue reported against Zingo Cash Illinois LLC is "Problem with a credit reporting company's investigation into an existing problem" in the "Credit reporting, credit repair services, or other personal consumer reports" product category.
Read our methodology — how this data is sourced, computed, and verified.