CFPB · Single-product concentration
Zoom Home Lending LLC
4 CFPB complaints · 100% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.
Zoom Home Lending LLC: 100% of 4 CFPB complaints sit in "Mortgage". Timely 100% · relief 25%. Allegations, not findings.
- Single-product concentration
- 0% filings 2024 to 2026
CFPB relief outcome brief
CCDB company zoom-home-lending-llc
25% relief · 100% timely · 4 filings · Mortgage
Same-product relief peers
Nearest relief peer: Amerisave Mortgage Corporation (24.7% relief)
Zoom Home Lending LLC closes 25% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Zoom Home Lending LLC complaint mix by product
- Mortgage 4 100.0% – 25% relief
How Zoom Home Lending LLC's 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 4 |
Where Zoom Home Lending LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- GA
- 25% of this company's filings
Zoom Home Lending LLC complaints by year
Annual filing volume from the CFPB public database
- 2026
- 1
- 0% vs 2024
Top States
| State | Complaints |
|---|---|
| GA | 1 |
| OH | 1 |
| WA | 1 |
| MS | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 2 |
| Struggling to pay mortgage | 1 |
| Closing on a mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2024 | 1 | 100% |
| 2025 | 2 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Zoom Home Lending LLC filings cluster in one product
Zoom Home Lending LLC's 4 logged complaints stay concentrated: only 4 states show a filing. Only 25% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2024 through 2026-06-10.
Zoom Home Lending LLC answers 100% of complaints inside the CFPB's tracked window and closes 75% with a written explanation. 25% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Zoom Home Lending LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Zoom Home Lending LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 4.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Zoom Home Lending LLC (100% timely; 25% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration