CFPB · Single-product concentration
Zap Solutions, Inc.
25 CFPB complaints · 96% in "Money transfer, virtual currency, or money service" · top issue Fraud or scam.
Zap Solutions, Inc.: 96% of 25 CFPB complaints sit in "Money transfer, virtual currency, or money service". Timely 100% · relief 4%. Allegations, not findings.
- Single-product concentration
- +600% filings 2024 to 2026
CFPB relief outcome brief
CCDB company zap-solutions-inc
4% relief · 100% timely · 25 filings · Money transfer, virtual currency, or money service
Same-product relief peers
Nearest relief peer: Securus J Holdings, LLC (4% relief)
Zap Solutions, Inc. closes 4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Zap Solutions, Inc.'s 25 filings include narrative text
40% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Zap Solutions, Inc. complaint mix by product
- Money transfer, 24 96.0% – 4% relief
- Checking or 1 4.0% – 0% relief
How Zap Solutions, Inc.'s 25 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 24 |
| Checking or savings account | 1 |
Concentrated filing states for Zap Solutions, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 40% of this company's filings
Zap Solutions, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 7
- +600% vs 2024
Top States
| State | Complaints |
|---|---|
| FL | 10 |
| CA | 4 |
| TX | 2 |
| GA | 2 |
| MA | 2 |
| NJ | 1 |
| NC | 1 |
| OR | 1 |
| RI | 1 |
| SC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Fraud or scam | 10 |
| Other transaction problem | 8 |
| Money was not available when promised | 3 |
| Trouble accessing funds in your mobile or digital wallet | 2 |
| Other service problem | 1 |
| Closing an account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2024 | 1 | 100% |
| 2025 | 17 | 100% |
| 2026 | 7 | 100% |
Source: CFPB Consumer Complaint Database
Zap Solutions, Inc. filings cluster in one product
Zap Solutions, Inc.'s 25 logged complaints stay concentrated: only 10 states show a filing. 40% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2024 through 2026-06-10.
Zap Solutions, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 96% with a written explanation. 4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Money transfer, virtual currency, or money service" draws the most filings, most often for "Fraud or scam."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Zap Solutions, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Zap Solutions, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 25.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Zap Solutions, Inc. (100% timely; 4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration