CFPB · Narrative-heavy record

Insta-Credit Auto Mart, Inc. dba InstaCredit Automart

17 CFPB complaints · 76.5% with narratives · top issue Managing the loan or lease.

17 CFPB complaints

Insta-Credit Auto Mart, Inc. dba InstaCredit Automart: 76.5% of 17 filings include consumer narratives. Timely 94.1% · relief 0% · top product Credit reporting, credit repair services, or other personal consumer reports. Allegations, not findings.

  • Narrative-heavy record
  • 0% filings 2017 to 2026

CFPB relief outcome brief

CCDB company insta-credit-auto-mart-inc-dba-instacredit-automart

0% relief · 94.1% timely · 17 filings · Credit reporting, credit repair services, or other personal consumer reports

Nearest relief peer: Innovis (0% relief)

Insta-Credit Auto Mart, Inc.dba InstaCredit Automart (th…0%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Insta-Credit Auto Mart, Inc. dba InstaCredit Automart and nearest filing-volume peers

Insta-Credit Auto Mart, Inc. dba InstaCredit Automart closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Insta-Credit Auto Mart, Inc. dba InstaCredit Automart scores strongest on closed with explanation (100/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

52 /100 grade D

Relief provided

0 / 100 percentile-benchmarked

0% of complaints closed with relief to the consumer

Timely response

90 / 100 percentile-benchmarked

94.1% of complaints answered inside the CFPB 15-day window

Closed with explanation

100 / 100 percentile-benchmarked

100% of complaints closed with an explanation to the consumer

Most of Insta-Credit Auto Mart, Inc. dba InstaCredit Automart's 17 filings include narrative text

76.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 94.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Insta-Credit Auto Mart, Inc. dba InstaCredit Automart complaint mix by product

Total complaints: 17

Insta-Credit Auto Mart, Inc. dba InstaCredit Automart complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 17 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting,: 8 complaints (47.1%), resolution 0.0% Credit reporting, 47.1% Vehicle loan: 5 complaints (29.4%), resolution 0.0% Vehicle loan 29.4% Debt collection: 4 complaints (23.5%), resolution 0.0% Debt collection 23.5%
  • Credit reporting, 8 47.1% – 0% relief
  • Vehicle loan 5 29.4% – 0% relief
  • Debt collection 4 23.5% – 0% relief

How Insta-Credit Auto Mart, Inc. dba InstaCredit Automart's 17 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting, credit repair services, or other personal consumer reports 8
Vehicle loan or lease 5
Debt collection 4

Concentrated filing states for Insta-Credit Auto Mart, Inc. dba InstaCredit Automart

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
MO
58.8% of this company's filings
MO10IL7

Insta-Credit Auto Mart, Inc. dba InstaCredit Automart complaints by year

Annual filing volume from the CFPB public database

Trend in view
2026
1
0% vs 2017
0123456 2017201920212022202320252026 1

Top States

State Complaints
MO 10
IL 7

Top Issues

Issue Complaints
Managing the loan or lease 3
Problem with a credit reporting company's investigation into an existing problem 3
Incorrect information on your report 3
Written notification about debt 2
Getting a loan or lease 1
Struggling to pay your loan 1
Attempts to collect debt not owed 1
Improper use of your report 1
Took or threatened to take negative or legal action 1
Unable to get your credit report or credit score 1

Yearly Trend

Year Complaints Timely
2017 1 100%
2019 2 100%
2021 5 100%
2022 5 100%
2023 1 100%
2025 2 50%
2026 1 100%

Source: CFPB Consumer Complaint Database

Insta-Credit Auto Mart, Inc. dba InstaCredit Automart's narrative-rich complaint ledger

Insta-Credit Auto Mart, Inc. dba InstaCredit Automart's 17 logged complaints stay concentrated: only 2 states show a filing. 76.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2017 through 2026-03-09.

Insta-Credit Auto Mart, Inc. dba InstaCredit Automart answers 94.1% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Managing the loan or lease."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Insta-Credit Auto Mart, Inc. dba InstaCredit Automart.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Insta-Credit Auto Mart, Inc. dba InstaCredit Automart: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Insta-Credit Auto Mart, Inc. dba InstaCredit Automart (94.1% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record