CFPB · Coded-category record
Insta Financial
2 CFPB complaints · mostly coded fields (0% narrative) · top issue Getting the loan.
Insta Financial: only 0% of 2 filings carry narrative text, mostly coded fields. Timely 50% · relief 0%. Allegations, not findings.
- Coded-category record
- 0% filings 2018 to 2021
CFPB relief outcome brief
CCDB company insta-financial
0% relief · 50% timely · 2 filings · Payday loan, title loan, or personal loan
Same-product relief peers
Nearest relief peer: Kashia Services (0% relief)
Insta Financial closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Insta Financial has 2 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Insta Financial complaint mix by product
- Payday loan, 1 50.0% – 0% relief
- Credit card 1 50.0% – 0% relief
How Insta Financial's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, or personal loan | 1 |
| Credit card or prepaid card | 1 |
Concentrated filing states for Insta Financial
Top states by attributed CFPB complaint volume for this company
- Leading state
- AZ
- 50% of this company's filings
Insta Financial complaints by year
Annual filing volume from the CFPB public database
- 2021
- 1
- 0% vs 2018
Top States
| State | Complaints |
|---|---|
| AZ | 1 |
| OH | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Getting the loan | 1 |
| Problem with a purchase or transfer | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 1 | 100% |
| 2021 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Insta Financial's coded-category complaint ledger
Insta Financial's 2 logged complaints stay concentrated: only 2 states show a filing. Only 0% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2018 through 2021-04-01.
Insta Financial answers 50% of complaints inside the CFPB's tracked window and closes 50% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, or personal loan" draws the most filings, most often for "Getting the loan."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Insta Financial.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Insta Financial: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 2.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 50%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Insta Financial (50% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Coded-category record