CFPB · Single-product concentration

InstaMortgage Inc.

9 CFPB complaints · 100% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.

9 CFPB complaints

InstaMortgage Inc.: 100% of 9 CFPB complaints sit in "Mortgage". Timely 100% · relief 11.1%. Allegations, not findings.

  • Single-product concentration
  • 0% filings 2019 to 2026

CFPB relief outcome brief

CCDB company instamortgage-inc

11.1% relief · 100% timely · 9 filings · Mortgage

Nearest relief peer: CrossCountry Mortgage LLC (11.2% relief)

InstaMortgage Inc. (this)11.1%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among InstaMortgage Inc. and nearest filing-volume peers

InstaMortgage Inc. closes 11.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

InstaMortgage Inc. has 9 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.

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Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 11.1%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

InstaMortgage Inc. complaint mix by product

Total complaints: 9

InstaMortgage Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 9 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 9 complaints (100.0%), resolution 11.1% Mortgage 100.0%
  • Mortgage 9 100.0% – 11% relief

How InstaMortgage Inc.'s 9 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 9

Where InstaMortgage Inc. complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
FL
22.2% of this company's filings
FL2TX2NC1GA1NY1CA1WA1

InstaMortgage Inc. complaints by year

Annual filing volume from the CFPB public database

Trend in view
2026
1
0% vs 2019
0.511.522.533.5 201920202021202320252026 1

Top States

State Complaints
FL 2
TX 2
NC 1
GA 1
NY 1
CA 1
WA 1

Top Issues

Issue Complaints
Applying for a mortgage or refinancing an existing mortgage 6
Trouble during payment process 2
Closing on a mortgage 1

Yearly Trend

Year Complaints Timely
2019 1 100%
2020 1 100%
2021 3 100%
2023 1 100%
2025 2 100%
2026 1 100%

Source: CFPB Consumer Complaint Database

InstaMortgage Inc. filings cluster in one product

InstaMortgage Inc.'s 9 logged complaints stay concentrated: only 7 states show a filing. 88.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2019 through 2026-03-25.

InstaMortgage Inc. answers 100% of complaints inside the CFPB's tracked window and closes 88.9% with a written explanation. 11.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about InstaMortgage Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for InstaMortgage Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for InstaMortgage Inc. (100% timely; 11.1% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration