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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
000 mile protection 1
000 people 1
000 people and dispute documents with personal identifying information for about 182 2
000 people were also taken. 1
000 people. 1
000 people. And they grabbed personal information of people in the XXXX and XXXX too. 1
000 people.,,EQUIFAX 3
000 points 1
000 points. I never would have spent over {$4000.00} on this credit card had I known there wouldn't be the sign up bonus 1
000 reports of mortgage fraud last year ... In the past 1
000 resumes submitted later 1
000 such complaints 1
000 times. Each time I block one number 1
000 U.S. consumers 4
000+ and I immediately called the bank to figure out what was going on. I reached the bank for assistance and they let me the know that check had been held back after already being processed '' by the bank. After explaining everything that happened to them 1
000+ other victims of those banks. 1
000+ {$17000.00} ). The unwillingness exhibited by this company to work with me resulted in arrears. 1
000+. 1
000. 1
000} 3
000} ( collectively 1
000} ( not XXXX ) Initial 1
000} ( of course 1
000} ( ONE MILLION UNITED STATES DOLLARS ) per action in denial of due process in law and/or denial of a jury. 1
000} ( see document called XXXX XXXXXXXX XXXX ). We also provided 2 more documents to TD Bank that proves that XXXX XXXX XXXX converted the dollars using the exchange rate of XXXX 1
000} - TIAAXXXX shows my current balance as {>= $1 1
000} 3 ( {$8100.00} ) ( {$4500.00} ) {$3500.00} XX/XX/XXXX {>= $1 1
000} 7. Pre-judgment and post-judgment interest on monetary relief ; 8. The costs of bringing the suit 1
000} ; and 2. in the case of a member bank 1
000} ; and in the case of a member bank 2
000} ; or ( ii ) 1 percent of the net worth of the servicer. 1
000} ; or ( ii ) XXXX percent of the net worth of the servicer. 2
000} a day penalty will be assessed for your negligence.,,PENNYMAC LOAN SERVICES 1
000} AND 9.4 % STATE AND LOCAL SELLS TAX ARKANSAS= {>= $1 1
000} and a loan balance of approximately {>= $1 1
000} and many other offers. 3
000} and revised the total loan costs again to {$5000.00}. I did not sign it. 1
000} and {>= $1 3
000} as the principal amount for the damages incurred. 1
000} Basis for damages : 3 years of corrupted servicing psychological/emotional harm aggravated by my XXXX XXXX XXXX XXXX XXXX XXXX wrongful foreclosure threats system-wide ledger corruption hundreds of hours of work statutory damages under RESPA 1
000} By law they couldn't charge late fee over {$1500.00} and NO Attorney fees I should receive back the OVERCHARGED AMOUNT. 1
000} Class Action Settlement Hence 1
000} for damages including repossession-related loss 1
000} for large entities. 3
000} for said violations. 1
000} for the private side of the bank to work with it. I found this very concerning because it was not provided to me when he first found out about and to add to the fact it was not put in writing. At this point I was not happy how the bank representatives did not keep their word. Once I left the bank 1
000} from your account and then transferred the account to another financial institution. We appreciate you sharing your feedback with us and hope the information below will help to address your concerns. Our records show you have two open deposit accounts with FNBO 1
000} he told me we need to cash out and deposit the money into my bank account. When I request for withdrawal of {>= $1 1
000} if an individual 1
000} in compensation. I can prove this amount of harm was created by Google and was deleted by Google XXXX prior to their egregious XXXX retention policy 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.