Bcion, a Division of Ion Bank
23 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Bcion, a Division of Ion Bank complaint mix by product
- Credit reporting 12 52.2% – 0% relief
- Credit reporting, 5 21.7% – 0% relief
- Vehicle loan 3 13.0% – 0% relief
- Debt collection 2 8.7% – 0% relief
- Money transfer, 1 4.3% – 0% relief
How Bcion, a Division of Ion Bank's 23 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 12 |
| Credit reporting, credit repair services, or other personal consumer reports | 5 |
| Vehicle loan or lease | 3 |
| Debt collection | 2 |
| Money transfer, virtual currency, or money service | 1 |
Top States
| State | Complaints |
|---|---|
| CT | 9 |
| MA | 8 |
| FL | 1 |
| NV | 1 |
| NY | 1 |
| RI | 1 |
| NC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 10 |
| Incorrect information on your report | 7 |
| Managing the loan or lease | 2 |
| Took or threatened to take negative or legal action | 1 |
| Written notification about debt | 1 |
| Repossession | 1 |
| Wrong amount charged or received | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 1 | 100% |
| 2021 | 2 | 100% |
| 2022 | 1 | 100% |
| 2023 | 2 | 100% |
| 2024 | 3 | 100% |
| 2025 | 6 | 100% |
| 2026 | 8 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Bcion, a Division of Ion Bank
Bcion, a Division of Ion Bank's 23 logged complaints stay concentrated: only 7 states show a filing on record. 43.5% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2020 through 2026-06-20.
Bcion, a Division of Ion Bank answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Bcion, a Division of Ion Bank.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Bcion, a Division of Ion Bank have?
23, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Bcion, a Division of Ion Bank respond to complaints on time?
100% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Bcion, a Division of Ion Bank?
"Improper use of your report", filed under the "Credit reporting or other personal consumer reports" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.