2026 data Public-data reference. official source

BC SERVICES, INC.

196 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

196 consumer complaints filed with the CFPB

This profile shows BC SERVICES, INC.'s complaint history from CFPB public records. 196 consumers have filed complaints since 2013. The company has a 92.9% timely response rate and has provided relief in 11.2% of cases.

196
Total Complaints
92.9%
Timely Response
12.2%
Disputed
11.2%
Relief Provided
31
States Active
2013
Since

Total complaints

196

Filed since 2013

Timely response

92.9%

CFPB-tracked response window

Relief rate

11.2%

Closed with monetary or non-monetary relief

Timely response rate 92.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 11.2%
Industry median

Share closed with monetary or non-monetary relief.

BC SERVICES, INC. complaint mix by product

Total complaints: 196

BC SERVICES, INC. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 196 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 188 complaints (95.9%), resolution 11.2% Debt collection 95.9% Credit reporting,: 8 complaints (4.1%), resolution 12.5%
  • Debt collection 188 95.9% 11% relief
  • Credit reporting, 8 4.1% 13% relief

How BC SERVICES, INC.'s 196 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 188
Credit reporting, credit repair services, or other personal consumer reports 8

Top States

State Complaints
CO 107
TX 15
WY 8
MN 7
CA 7
NC 5
UT 4
AZ 4
PA 4
OH 3
FL 3
MA 3
MO 2
GA 2
MT 2
NJ 2
AR 1
OR 1
OK 1
ID 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 59
Cont'd attempts collect debt not owed 31
Disclosure verification of debt 24
Written notification about debt 23
Took or threatened to take negative or legal action 17
Communication tactics 16
False statements or representation 13
Incorrect information on your report 6
Improper contact or sharing of info 3
Problem with a credit reporting company's investigation into an existing problem 2
Taking/threatening an illegal action 1
Electronic communications 1

Yearly Trend

Year Complaints Timely
2013 3 100%
2014 16 93.8%
2015 20 90%
2016 21 76.2%
2017 19 100%
2018 15 100%
2019 11 100%
2020 15 100%
2021 18 100%
2022 10 100%
2023 12 100%
2024 14 100%
2025 17 64.7%
2026 5 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About BC SERVICES, INC.

BC SERVICES, INC. has accumulated 196 consumer complaints in the CFPB public database, with filings active across 31 U.S. states. Of those submissions, 64 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-12, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, BC SERVICES, INC. reports a 92.9% timely-response rate and has closed 74% of cases with a written explanation to the consumer. 11.2% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 12.2% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating BC SERVICES, INC.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does BC SERVICES, INC. have?

BC SERVICES, INC. has received 196 consumer complaints filed with the Consumer Financial Protection Bureau.

Does BC SERVICES, INC. respond to complaints on time?

BC SERVICES, INC. has a 92.9% timely response rate to CFPB complaints.

What is the most common complaint about BC SERVICES, INC.?

The most common issue reported against BC SERVICES, INC. is "Attempts to collect debt not owed" in the "Debt collection" product category.

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