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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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000} in debt that would be taxed upon forgiveness. 1
000} in home equity does not qualify for a 30 year refinance. 1
000} in losses in direct losses behind the actions of your company. Hopefully we can come to some sort of resolution. 1
000} in lost revenues. I demand a payment of {$74000.00}. 1
000} in lost sales revenue 1
000} in TARP funds 1
000} in total damages. 1
000} in wires from Chase to cryptocurrency exchanges ( XXXX and XXXX ). The criminals then stole the funds by forcing me to convert them into cryptocurrency and send them to criminal wallets. 1
000} Interest at 3.00000 % XXXX Recording Fee XXXX XXXX XXXX XXXX XXXX XXXX XXXX Additional Fees XXXX Payoff Statement Fee XXXX * * * * TOTAL AMOUNT TO PAY LOAN IN FULL * * * * * {>= $1 1
000} is ridiculous ). XXXX XXXX XXXX XXXX XXXX installed solar panels to my roof and battery against the side of my house and left this contract and project underperformed in XX/XX/XXXX. The inspection failed 4 times by my city officials. We could no longer get in contact with any worker from XXXX XXXX. I sent demand letters as well. After expressing this information with several workers at Goodleap ( including management ) I was told by Goodleap I can not get of out of my financial Goodleap contract. I was told a different contractor will be found to finish install but my products will not be warranted. I expressed I didnt want the panels or battery anymore. 1
000} mortgage for a shell. 1
000} NOW ). SEC 1
000} Official Current Market Value : {>= $1 1
000} per an independent appraisal 1
000} per violation ( 31 USC 5321 ) # # # * * Regulation E Violations ( 12 CFR 1005.11 ) * * * * ERROR RESOLUTION REQUIREMENTS : * * - 10 business day investigation deadline - Provisional credit within 1-2 business days - Written findings required * * CHASE 'S VIOLATIONS : * * - Extended investigations beyond regulatory deadlines- Clawed back provisional credits without proper basis - Failed to provide detailed investigation findings- Used identical denial language regardless of evidence - * * Particularly egregious : * * Processed utility fraud despite easy verification methods- * * Failed basic verification : * * Never confirmed victim lived at service addresses- * * Ignored cancellation pattern : * * Victim immediately canceled all fraudulent services # # # * * FCRA Section 623 ( 15 USC 1681s-2 ) * * * * FURNISHER ACCURACY REQUIREMENTS : * * * * CHASE 'S VIOLATIONS : * * - Reported fraud-induced NSF as legitimate defaults - Failed to investigate credit disputes properly - Continued negative reporting during fraud investigation - Refused to correct obviously inaccurate information -- - # # DAMAGES DIRECTLY CAUSED BY CHASE # # # * * Ongoing Financial Reconstruction * * * * Current Status : Certified Public Bookkeeper Analysis in Progress * * * * CRITICAL NOTE : * * A certified bookkeeper is currently conducting a comprehensive three-year financial reconstruction ( XXXX ) due to the extensive damage caused by Chase Bank 's fraud enablement. This process involves : - * * Recreating accurate financial records * * from Chase 's compromised/fraudulent transactions - * * Verifying legitimate vs. fraudulent transactions * * across 36+ months - * * Quantifying additional hidden damages * * not yet discovered - * * Documenting the full scope * * of Chase 's criminal facilitation - * * Estimated completion : * * 30-60 days due to complexity of Chase 's fraud enablement * * ANTICIPATED ADDITIONAL DAMAGES : * * Based on preliminary analysis 1
000} plus interest in construction loan 3
000} profits by selling BETS based on my identity 1
000} then divide by 74 units he has {$160000.00} currently in place leaving him deficient {$80000.00} which he could purchase on his own. Instead you are only applying the {>= $1 1
000} These accounts have resulted in several fraudulent hard inquiries and fraudulent collections appearing on my consumer FICO credit report. Ive attached a list of the hard inquiries in question as well as a copy of the consumer FICO credit report maintained by you which shows the said fraudulent items. I do not recognize these accounts 1
000} to consumers it injured 1
000} to resolve this aspect of XXXX complaint from XX/XX/XXXX to XX/XX/XXXX Pursuant to 28 USC 1746 ( 2 ) declare {>= $1 1
000} to the Bureau and issuing payments to consumers under the redress plan required in Section VIII of the order 1
000} to XXXX Immediiatly 1
000} vs. XXXX 1099 - {>= $1 1
000} when Ocwen 's Appraisal is only {$260000.00}. 1
000} which included an additional deferred amount of {$110000.00} plus late penalties. It was at this time we realized that Fay was incorrectly calculating the pay-off balance on our loan by erroneously adding back the original deferred balance that XXXX had previously written off as part of the second modification ( and during the time Fay acquired the loan ). Applying simple math tells the story : Original Loan {>= $1 1
000} XXXX XXXX XXXX XXXX XXXX traded Notes due XX/XX/XXXX IV. {>= $1 1
000} XXXX XXXX XXXX. 1
000} } or 1 % of the creditors net worth in class actions 1
000},,EQUIFAX 1
000}. 5
000}. ( 3 ) Special rule for violations creating gain or loss ( A ) If any person derives pecuniary gain from the violation 1
000}. escrow balance is unknown. 1
000}. In addition 1
000}. On XXXX XXXX 1
1 3
1 ) To prove to be true ; to confirm or establish the truth or truthfulness of ; to authenticate. '' 2 ) To confirm or substantiate by oath or affidavit ; to swear to the truth of. '' and Verification '' as 2
1 ) To prove to be true ; to confirm or establish the truth or truthfulness of ; to authenticate. '' 2 ) To confirm or substantiate by oath or affidavit ; to swear to the truth of. '' and Verification as 1
1 ) To prove to be true ; to confirm or establish the truth or truthfulness of ; to authenticate. '' 2 ) to confirm or substantiate by oath or affidavit ; to swear to the truth of. '' and Verification as 1
1 ) request a forbearance 1
1 ) they ( Direct Express ) never did approve the second bank for transfers. 2 ) They never did give me any reason or explanations why they did not approve the authorization of my second bank ( XXXX XXXXXXXX XXXX ) and 3 ) thirdly 1
1 Auto Finance, Inc. 6
1 company mentioned it would be deleted 2
1 dont know if all the moneys I have paid HSBC so far has been properly credited. Whereby 1
1 for 30 days late 3
1 page attached. ) ( ii ) On XX/XX/2019 XXXX made unauthorized withdrawal of a lesser amount 1
1 STOP MONEY CENTERS, LLC 13
1 Stop Payday Loan Services LLC 1
1 swimming pool 1
1-06 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.