CFPB · Narrative-heavy record
Beacon Financial Corporation
159 CFPB complaints · 40.9% with narratives · top issue Managing an account.
Beacon Financial Corporation: 40.9% of 159 filings include consumer narratives. Timely 96.2% · relief 23.3% · top product Checking or savings account. Allegations, not findings.
- Narrative-heavy record
- +41.2% filings 2019 to 2026
CFPB relief outcome brief
CCDB company beacon-financial-corporation
23.3% relief · 96.2% timely · 159 filings · Checking or savings account
Same-product relief peers
Nearest relief peer: Central Bancompany, Inc (23.4% relief)
Beacon Financial Corporation closes 23.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Beacon Financial Corporation's 159 filings include narrative text
40.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Beacon Financial Corporation complaint mix by product
- Checking or 84 56.0% – 23% relief
- Mortgage 32 21.3% – 34% relief
- Credit reporting, 10 6.7% – 20% relief
- Vehicle loan 9 6.0% – 56% relief
- Debt collection 5 3.3% – 0% relief
- Credit card 5 3.3% – 0% relief
- Credit reporting 5 3.3% – 0% relief
How Beacon Financial Corporation's 159 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 84 |
| Mortgage | 32 |
| Credit reporting, credit repair services, or other personal consumer reports | 10 |
| Vehicle loan or lease | 9 |
| Debt collection | 5 |
| Credit card | 5 |
| Credit reporting or other personal consumer reports | 5 |
| Money transfer, virtual currency, or money service | 3 |
| Payday loan, title loan, personal loan, or advance loan | 3 |
| Payday loan, title loan, or personal loan | 2 |
| Credit card or prepaid card | 1 |
Where Beacon Financial Corporation complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- MA
- 34.6% of this company's filings
Beacon Financial Corporation rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 24
- +41.2% vs 2019
Top States
| State | Complaints |
|---|---|
| MA | 55 |
| NY | 39 |
| CT | 21 |
| VT | 7 |
| RI | 7 |
| TX | 5 |
| MO | 4 |
| FL | 3 |
| CA | 2 |
| ME | 2 |
| NJ | 2 |
| UT | 1 |
| NC | 1 |
| VA | 1 |
| IL | 1 |
| OH | 1 |
| GA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 54 |
| Trouble during payment process | 21 |
| Opening an account | 9 |
| Incorrect information on your report | 9 |
| Closing an account | 8 |
| Problem with a lender or other company charging your account | 7 |
| Problem with a credit reporting company's investigation into an existing problem | 6 |
| Problem caused by your funds being low | 5 |
| Managing the loan or lease | 5 |
| Attempts to collect debt not owed | 3 |
| Problems at the end of the loan or lease | 3 |
| Struggling to pay mortgage | 3 |
| Problem when making payments | 3 |
| Closing on a mortgage | 3 |
| Applying for a mortgage or refinancing an existing mortgage | 3 |
| Other features, terms, or problems | 2 |
| Improper use of your report | 2 |
| False statements or representation | 1 |
| Incorrect exchange rate | 1 |
| Charged fees or interest you didn't expect | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 17 | 100% |
| 2020 | 20 | 100% |
| 2021 | 20 | 100% |
| 2022 | 17 | 94.1% |
| 2023 | 14 | 92.9% |
| 2024 | 17 | 82.4% |
| 2025 | 30 | 96.7% |
| 2026 | 24 | 100% |
Source: CFPB Consumer Complaint Database
Beacon Financial Corporation's narrative-rich complaint ledger
Beacon Financial Corporation's 159 logged complaints stay concentrated: only 17 states show a filing. 40.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2019 through 2026-06-24.
Beacon Financial Corporation answers 96.2% of complaints inside the CFPB's tracked window and closes 76.1% with a written explanation. 23.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Beacon Financial Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Beacon Financial Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 159.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 96.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Beacon Financial Corporation (96.2% timely; 23.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record