2026 data Public-data reference. official source

BEACON FINANCIAL CORPORATION

123 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

123 consumer complaints filed with the CFPB

This profile shows BEACON FINANCIAL CORPORATION's complaint history from CFPB public records. 123 consumers have filed complaints since 2019. The company has a 95.9% timely response rate and has provided relief in 22% of cases.

123
Total Complaints
95.9%
Timely Response
0%
Disputed
22%
Relief Provided
14
States Active
2019
Since

Total complaints

123

Filed since 2019

Timely response

95.9%

CFPB-tracked response window

Relief rate

22%

Closed with monetary or non-monetary relief

Timely response rate 95.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 22.0%
Industry median

Share closed with monetary or non-monetary relief.

BEACON FINANCIAL CORPORATION complaint mix by product

Total complaints: 123

BEACON FINANCIAL CORPORATION complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 123 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Checking or: 63 complaints (54.8%), resolution 22.2% Checking or 54.8% Mortgage: 24 complaints (20.9%), resolution 29.2% Mortgage 20.9% Credit reporting,: 9 complaints (7.8%), resolution 22.2% Credit reporting, 7.8% Vehicle loan: 8 complaints (7.0%), resolution 50.0% Vehicle loan 7.0% Debt collection: 4 complaints (3.5%), resolution 0.0% Credit reporting: 4 complaints (3.5%), resolution 0.0% Credit card: 3 complaints (2.6%), resolution 0.0%
  • Checking or 63 54.8% 22% relief
  • Mortgage 24 20.9% 29% relief
  • Credit reporting, 9 7.8% 22% relief
  • Vehicle loan 8 7.0% 50% relief
  • Debt collection 4 3.5% 0% relief
  • Credit reporting 4 3.5% 0% relief
  • Credit card 3 2.6% 0% relief

How BEACON FINANCIAL CORPORATION's 123 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Checking or savings account 63
Mortgage 24
Credit reporting, credit repair services, or other personal consumer reports 9
Vehicle loan or lease 8
Debt collection 4
Credit reporting or other personal consumer reports 4
Credit card 3
Payday loan, title loan, personal loan, or advance loan 3
Money transfer, virtual currency, or money service 2
Payday loan, title loan, or personal loan 2
Credit card or prepaid card 1

Top States

State Complaints
MA 44
NY 28
CT 20
RI 6
VT 4
TX 4
FL 3
NJ 2
ME 2
OH 1
CA 1
IL 1
UT 1
NC 1

Top Issues

Issue Complaints
Managing an account 41
Trouble during payment process 14
Opening an account 8
Incorrect information on your report 8
Closing an account 7
Problem with a credit reporting company's investigation into an existing problem 6
Problem with a lender or other company charging your account 5
Managing the loan or lease 4
Struggling to pay mortgage 3
Applying for a mortgage or refinancing an existing mortgage 3
Attempts to collect debt not owed 3
Problems at the end of the loan or lease 3
Other features, terms, or problems 2
Closing on a mortgage 2
Problem caused by your funds being low 2
Problem when making payments 2
Written notification about debt 1
Problem with customer service 1
Problem with a purchase shown on your statement 1
Identity theft protection or other monitoring services 1

Yearly Trend

Year Complaints Timely
2019 15 100%
2020 18 100%
2021 14 100%
2022 17 94.1%
2023 12 91.7%
2024 12 83.3%
2025 24 95.8%
2026 11 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About BEACON FINANCIAL CORPORATION

BEACON FINANCIAL CORPORATION has accumulated 123 consumer complaints in the CFPB public database, with filings active across 14 U.S. states. Of those submissions, 35 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2019, and the most recent logged activity is 2026-04-07, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, BEACON FINANCIAL CORPORATION reports a 95.9% timely-response rate and has closed 76.4% of cases with a written explanation to the consumer. 22% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Checking or savings account", and the single most common underlying issue is "Managing an account".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating BEACON FINANCIAL CORPORATION: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does BEACON FINANCIAL CORPORATION have?

BEACON FINANCIAL CORPORATION has received 123 consumer complaints filed with the Consumer Financial Protection Bureau.

Does BEACON FINANCIAL CORPORATION respond to complaints on time?

BEACON FINANCIAL CORPORATION has a 95.9% timely response rate to CFPB complaints.

What is the most common complaint about BEACON FINANCIAL CORPORATION?

The most common issue reported against BEACON FINANCIAL CORPORATION is "Managing an account" in the "Checking or savings account" product category.

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