CFPB · Single-product concentration

Bear Claw Lending dba Lucent Cash

17 CFPB complaints · 76.5% in "Payday loan, title loan, personal loan, or advance loan" · top issue Charged fees or interest you didn't expect.

17 CFPB complaints

Bear Claw Lending dba Lucent Cash: 76.5% of 17 CFPB complaints sit in "Payday loan, title loan, personal loan, or advance loan". Timely 100% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • -69.2% filings 2025 to 2026

CFPB relief outcome brief

CCDB company bear-claw-lending-dba-lucent-cash

0% relief · 100% timely · 17 filings · Payday loan, title loan, personal loan, or advance loan

Nearest relief peer: CCF Intermediate Holdings LLC (0% relief)

Bear Claw Lending dba Lucent…0%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Bear Claw Lending dba Lucent Cash and nearest filing-volume peers

Bear Claw Lending dba Lucent Cash closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Bear Claw Lending dba Lucent Cash's 17 filings include narrative text

41.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Bear Claw Lending dba Lucent Cash complaint mix by product

Total complaints: 17

Bear Claw Lending dba Lucent Cash complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 17 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Payday loan,: 13 complaints (76.5%), resolution 0.0% Payday loan, 76.5% Debt collection: 3 complaints (17.6%), resolution 0.0% Debt collection 17.6% Credit reporting: 1 complaints (5.9%), resolution 0.0%
  • Payday loan, 13 76.5% 0% relief
  • Debt collection 3 17.6% 0% relief
  • Credit reporting 1 5.9% 0% relief

How Bear Claw Lending dba Lucent Cash's 17 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Payday loan, title loan, personal loan, or advance loan 13
Debt collection 3
Credit reporting or other personal consumer reports 1

Where Bear Claw Lending dba Lucent Cash complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CA
29.4% of this company's filings
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Bear Claw Lending dba Lucent Cash falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2026
4
-69.2% vs 2025
2468101214 20252026 4

Top States

State Complaints
CA 5
NV 2
MO 2
OH 2
OK 1
AZ 1
RI 1
GA 1
FL 1
WA 1

Top Issues

Issue Complaints
Charged fees or interest you didn't expect 7
Struggling to pay your loan 3
Problem when making payments 1
Attempts to collect debt not owed 1
Problem with the payoff process at the end of the loan 1
Threatened to contact someone or share information improperly 1
Incorrect information on your report 1
Electronic communications 1
Getting the loan 1

Yearly Trend

Year Complaints Timely
2025 13 100%
2026 4 100%

Source: CFPB Consumer Complaint Database

Bear Claw Lending dba Lucent Cash filings cluster in one product

Bear Claw Lending dba Lucent Cash's 17 logged complaints stay concentrated: only 10 states show a filing. 41.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2025 through 2026-05-08.

Bear Claw Lending dba Lucent Cash answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, personal loan, or advance loan" draws the most filings, most often for "Charged fees or interest you didn't expect."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Bear Claw Lending dba Lucent Cash.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Bear Claw Lending dba Lucent Cash: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Bear Claw Lending dba Lucent Cash (100% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration