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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
an account nor did I use any money out of this account. And to have the issueing bank to cut me a new check because I never got it nor used any of it!! That bank refused to do that. My cousin is very frustrated with it all 1
an account number ( altered to disguise the actual number ) 1
an account opened at XXXX on XX/XX/XXXX 2
an account repeatedly showed a negative balance of ( {$470.00} ) for an extended period without any activity made by me. 1
an accurate pay off balance 1
an acquaintance of mine from whom items had previously gone missing. Although I recognize one name 1
an act that re-traumatized me and inflicted severe emotional distress.Furthermore 1
an Action ) provided by this Indenture to be given or taken by Noteholders of any Series 1
an action I did not do ( I contacted my bank to not approve this and now I have a negative balance on my Coinbase account due to this ). I then open my email to which there were several hidden coinbase email notifications ( they had all been re-routed to archive instead of inbox ) stating that I had sold my XXXX holdings to USD and that 3 cash withdrawals were initiated ( 1. {$7800.00} reference code XXXX. 2. {$7800.00} reference code XXXX. 3. {$8300.00} reference code XXXX ) to XXXX XXXX ( XXXX XXXX XXXX ) 1
an active account for my LLC from XXXX 1
an actual acknowledgement be made by Venmo that it is aware of these issues and are working on a solution if they have not been able to find XXXX to date. I respectfully await a prompt response.,,Paypal Holdings 1
an actual government agency.,Company believes the complaint provided an opportunity to answer consumer's questions,AMERISAVE MORTGAGE CORPORATION,NV,XXXXX,,Consent provided,Web,2022-09-21,Closed with explanation,Yes,N/A,6000593 1
an additional email was sent directing us to check the terms of the credit loan. Since we set up payments and saw no indication that there was a term limit of one year we did not monitor monthly statements. My wife and I both did not see this follow up email and also did not understand the line of credit would be any different from the one advertised that we assumed we were applying for. My wife and I feel we were tricked by the credit card company and this was done intentionally. 1
an additional late fee of {$160.00} was assessed. 1
an additional request was made to the credit reporting agencies to remove the previous past due reporting from your report. Please allow adequate time for this update to occur. 2
an additional {$2100.00} payment was mysteriously made on my remaining commercial loans ( those that were not included in the consolidation ). This balance was then added onto my consolidated federal loan bringing its balance to {$11000.00}. 1
an address at which I have never lived or been associated. XXXX told me no further action could be taken on my end and that I must dispute the account with the credit bureau. 1
an address that I have never lived at or been associated with. This further reflects their lack of proper investigation and disregard for my rights. 1
an adjustment may be necessary after we receive your check 2
an adjustment may be necessary after we receive your payment 1
an affidavit 1
an affidavit ( which I assume I will have to mail back ). More and more time. At that time it will take 7 to 10 business days to cut me a new check. Which will then be mailed again via regular mail 1
an affidavit is required 1
an affidavit must detail a clear chain of of all endorsements 1
an affidavit signed under penalty of perjury 1
an affiliate of GOLDMAN SACHS BANK has in the past and continues to illegally report to this day. 1
an affiliate of XXXX XXXX XXXX has in the past and continues to illegally report to this day. 1
an affiliate of XXXX XXXX XXXX has in the past and continues to illegally report to this day. 2
an affiliate of XXXX XXXXXXXX XXXX has in the past and continues to illegally report to this day. 1
an affiliate of XXXX XXXXXXXX XXXX has in the past and continues to illegally report to this day. 1
an affordable payment would be set at {$1900.00} per month. 1
an agent at the branch even change my correspondent address to the bank's address so that in case it was a problem with my address then said form could go to the bank and i go pick it up 1
an agent from Hyundai Finance confirmed seeing my vehicle ungrounded and instructed me to process the payment for the payoff amount ( {$15000.00} ) online 1
an agent in 2008 said I would pay '' for not being her a payment over the phone immediately.,,JPMORGAN CHASE & CO.,TN,38138,,Consent provided,Web,2016-05-12,Closed with explanation,Yes,No,1920778 1
an agent looked into this and said it was a letter was about my old autopayment was canceled. However 1
an agent of the company looked back and found within 15 -20 minutes that they had not responded at all to the issues of the loan modification. They ( Roundpoint ) did not indicate in writing what exactly was missing and that he could see the multiple emails sent with the information requested but 1
an agent said that there was a recording that I needed to listen to and forwarded my call to a recording that said to call back the next day. I immediately called back and an agent couldnt explain why all of my accounts were frozen. He said that the check cleared in the amount of {$430.00} but was submitted for {$430.00}. I explained to him that cents can not be deposited and I rounded up to {$430.00} 1
an agreement was made for a payoff of {$1000.00}. A payoff '' was agreed to for less than the amount owed. This payoff has adversely affected my credit score. I was defrauded with a poor product and was ill advised for these XXXX XXXX for the gain of the doctors endorsement of the XXXX XXXX. 1
an allegation I dispute and which lacks proper verification. Similarly 1
an alleged debt 1
AN ALLL ADVANCEMENTS MADE BY THE MORTGAGEE UNDER THE TERMS OF THIS MORTGAGE ... THIS WRITTEN LOAN AGREEEMENT REPRESENTS THE FINAL AGREEMENT BETWEEN THE PARTIES AND XXXX NOT BE CONTRADICTED BY EVIDENCE OF PRIOR 1
an American. This needs to be looked at seriously because the stake of our economic future is at hand. 1
an Amerihome/XXXX representative admitted they should send me my {$4800.00} AND reduce my monthly payment for escrow/impound. My several follow up phone calls yielded no results. 1
an amount inconsistent with the figure provided on the XX/XX/XXXX statement from Ally 1
an amount matching the amount which had gone missing from my account. I then re-explained to the representative that {$930.00} has disappeared from my account with no transaction confirmation or transaction history. As of the date of this letter 1
an amount not to exceed the lesser of -- * {>= $1 8
an amount of {$950.00} ( with trace number ACH : XXXX ). Regrettably 1
an amount that is clearly disproportionately small compared to the escrow amount they collected from and required of us. 1
an answer never comes back. 1
an apology 3

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.