CFPB · Narrative-heavy record
ThunderRoad Financial, LLC
17 CFPB complaints · 70.6% with narratives · top issue Managing the loan or lease.
ThunderRoad Financial, LLC: 70.6% of 17 filings include consumer narratives. Timely 82.4% · relief 0% · top product Debt collection. Allegations, not findings.
- Narrative-heavy record
- +200% filings 2018 to 2026
CFPB relief outcome brief
CCDB company thunderroad-financial-llc
0% relief · 82.4% timely · 17 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
ThunderRoad Financial, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
ThunderRoad Financial, LLC scores strongest on closed with explanation (78/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
69 / 100 percentile-benchmarked
82.4% of complaints answered inside the CFPB 15-day window
Closed with explanation
78 / 100 percentile-benchmarked
88.2% of complaints closed with an explanation to the consumer
Most of ThunderRoad Financial, LLC's 17 filings include narrative text
70.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
ThunderRoad Financial, LLC complaint mix by product
- Debt collection 6 35.3% – 0% relief
- Vehicle loan 6 35.3% – 0% relief
- Credit reporting, 4 23.5% – 0% relief
- Credit reporting 1 5.9% – 0% relief
How ThunderRoad Financial, LLC's 17 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 6 |
| Vehicle loan or lease | 6 |
| Credit reporting, credit repair services, or other personal consumer reports | 4 |
| Credit reporting or other personal consumer reports | 1 |
Where ThunderRoad Financial, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 35.3% of this company's filings
ThunderRoad Financial, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 3
- +200% vs 2018
Top States
| State | Complaints |
|---|---|
| FL | 6 |
| NC | 3 |
| SC | 2 |
| CA | 2 |
| TX | 2 |
| NV | 1 |
| GA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing the loan or lease | 6 |
| Attempts to collect debt not owed | 3 |
| Improper use of your report | 2 |
| Incorrect information on your report | 2 |
| Written notification about debt | 1 |
| Took or threatened to take negative or legal action | 1 |
| Threatened to contact someone or share information improperly | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 1 | 100% |
| 2019 | 1 | 100% |
| 2020 | 2 | 100% |
| 2021 | 3 | 100% |
| 2022 | 1 | 100% |
| 2023 | 3 | 100% |
| 2024 | 2 | 100% |
| 2025 | 1 | 0% |
| 2026 | 3 | 33.3% |
Source: CFPB Consumer Complaint Database
ThunderRoad Financial, LLC's narrative-rich complaint ledger
ThunderRoad Financial, LLC's 17 logged complaints stay concentrated: only 7 states show a filing. 70.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2018 through 2026-05-13.
ThunderRoad Financial, LLC answers 82.4% of complaints inside the CFPB's tracked window and closes 88.2% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Managing the loan or lease."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about ThunderRoad Financial, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for ThunderRoad Financial, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 17.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 82.4%.
- U.S. Auto Sales Inc. Δ 0.1 pts · 212 complaints 82.5%timely
- Professional Bureau of Collections of Maryland, Inc., GREENWOOD VILLAGE, CO Branch Δ 0.2 pts · 356 complaints 82.6%timely
- Collins Asset Group, LLC Δ 0.2 pts · 242 complaints 82.6%timely
- Collection Consultants of California Δ 0.2 pts · 297 complaints 82.2%timely
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for ThunderRoad Financial, LLC (82.4% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record