CFPB · Single-product concentration

Thomas & Williams LLC

6 CFPB complaints · 83.3% in "Debt collection" · top issue Communication tactics.

6 CFPB complaints

Thomas & Williams LLC: 83.3% of 6 CFPB complaints sit in "Debt collection". Timely 83.3% · relief 16.7%. Allegations, not findings.

  • Single-product concentration
  • +100% filings 2013 to 2015

CFPB relief outcome brief

CCDB company thomas-williams-llc

16.7% relief · 83.3% timely · 6 filings · Debt collection

Nearest relief peer: Servatus Corporation (16.7% relief)

Thomas & Williams LLC (this)16.7%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Thomas & Williams LLC and nearest filing-volume peers

Thomas & Williams LLC closes 16.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Thomas & Williams LLC has 6 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.

Subscribe (RSS)
Timely response rate 83.3%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 16.7%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Thomas & Williams LLC complaint mix by product

Total complaints: 6

Thomas & Williams LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 6 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 5 complaints (83.3%), resolution 20.0% Debt collection 83.3% Payday loan: 1 complaints (16.7%), resolution 0.0% Payday loan 16.7%
  • Debt collection 5 83.3% – 20% relief
  • Payday loan 1 16.7% – 0% relief

How Thomas & Williams LLC's 6 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 5
Payday loan 1

Where Thomas & Williams LLC complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
PA
33.3% of this company's filings
PA2CT1SC1IL1NC1

Thomas & Williams LLC rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2015
2
+100% vs 2013
0.511.522.533.5 201320142015 2

Top States

State Complaints
PA 2
CT 1
SC 1
IL 1
NC 1

Top Issues

Issue Complaints
Communication tactics 3
Taking/threatening an illegal action 1
Can't contact lender 1
False statements or representation 1

Yearly Trend

Year Complaints Timely
2013 1 0%
2014 3 100%
2015 2 100%

Source: CFPB Consumer Complaint Database

Thomas & Williams LLC filings cluster in one product

Thomas & Williams LLC's 6 logged complaints stay concentrated: only 5 states show a filing. Only 33.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2015-06-01.

Thomas & Williams LLC answers 83.3% of complaints inside the CFPB's tracked window and closes 83.3% with a written explanation. 16.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Thomas & Williams LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Thomas & Williams LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Thomas & Williams LLC (83.3% timely; 16.7% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration