CFPB · Diversified product mix
Thrift Investment Corp.
64 CFPB complaints · diversified mix (top product 34.4%) · top issue Improper use of your report.
Thrift Investment Corp.: top product "Vehicle loan or lease" is only 34.4% of 64 - multi-bucket mix. Timely 96.9% · relief 0%. Allegations, not findings.
- Diversified product mix
- +100% filings 2015 to 2026
CFPB relief outcome brief
CCDB company thrift-investment-corp
0% relief · 96.9% timely · 64 filings · Vehicle loan or lease
Same-product relief peers
Nearest relief peer: BMW Financial Services NA, LLC (0% relief)
Thrift Investment Corp. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Thrift Investment Corp. scores strongest on closed with explanation (100/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
95 / 100 percentile-benchmarked
96.9% of complaints answered inside the CFPB 15-day window
Closed with explanation
100 / 100 percentile-benchmarked
100% of complaints closed with an explanation to the consumer
Most of Thrift Investment Corp.'s 64 filings include narrative text
51.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Thrift Investment Corp. complaint mix by product
- Vehicle loan 22 34.9% – 0% relief
- Credit reporting 14 22.2% – 0% relief
- Debt collection 12 19.0% – 0% relief
- Credit reporting, 9 14.3% – 0% relief
- Consumer Loan 3 4.8% – 0% relief
- Checking or 2 3.2% – 0% relief
- Mortgage 1 1.6% – 0% relief
How Thrift Investment Corp.'s 64 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Vehicle loan or lease | 22 |
| Credit reporting or other personal consumer reports | 14 |
| Debt collection | 12 |
| Credit reporting, credit repair services, or other personal consumer reports | 9 |
| Consumer Loan | 3 |
| Checking or savings account | 2 |
| Mortgage | 1 |
| Payday loan, title loan, or personal loan | 1 |
Concentrated filing states for Thrift Investment Corp.
Top states by attributed CFPB complaint volume for this company
- Leading state
- NJ
- 70.3% of this company's filings
Thrift Investment Corp. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 4
- +100% vs 2015
Top States
| State | Complaints |
|---|---|
| NJ | 45 |
| NY | 5 |
| CT | 4 |
| PA | 3 |
| MD | 3 |
| NC | 1 |
| CA | 1 |
| DE | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 12 |
| Incorrect information on your report | 10 |
| Managing the loan or lease | 8 |
| Repossession | 6 |
| Struggling to pay your loan | 6 |
| Communication tactics | 4 |
| Written notification about debt | 4 |
| Problem with a credit reporting company's investigation into an existing problem | 4 |
| Attempts to collect debt not owed | 3 |
| Managing an account | 1 |
| Took or threatened to take negative or legal action | 1 |
| Problems at the end of the loan or lease | 1 |
| Trouble during payment process | 1 |
| Problems when you are unable to pay | 1 |
| Getting a loan or lease | 1 |
| Charged fees or interest you didn't expect | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 2 | 50% |
| 2016 | 1 | 100% |
| 2017 | 4 | 75% |
| 2018 | 5 | 100% |
| 2019 | 4 | 100% |
| 2020 | 5 | 100% |
| 2021 | 5 | 100% |
| 2022 | 5 | 100% |
| 2023 | 6 | 100% |
| 2024 | 7 | 100% |
| 2025 | 16 | 100% |
| 2026 | 4 | 100% |
Source: CFPB Consumer Complaint Database
Thrift Investment Corp. spreads across product buckets
Thrift Investment Corp.'s 64 logged complaints stay concentrated: only 8 states show a filing. 51.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-06-02.
Thrift Investment Corp. answers 96.9% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Vehicle loan or lease" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Thrift Investment Corp..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Thrift Investment Corp.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 64.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 96.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Thrift Investment Corp. (96.9% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix