2026 data Public-data reference. official source

Thrift Investment Corp.

52 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

52 consumer complaints filed with the CFPB

This profile shows Thrift Investment Corp.'s complaint history from CFPB public records. 52 consumers have filed complaints since 2015. The company has a 96.2% timely response rate and has provided relief in 0% of cases.

52
Total Complaints
96.2%
Timely Response
1.9%
Disputed
0%
Relief Provided
6
States Active
2015
Since

Total complaints

52

Filed since 2015

Timely response

96.2%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 96.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Thrift Investment Corp. complaint mix by product

Total complaints: 52

Thrift Investment Corp. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 52 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Vehicle loan: 16 complaints (31.4%), resolution 0.0% Vehicle loan 31.4% Credit reporting: 13 complaints (25.5%), resolution 0.0% Credit reporting 25.5% Debt collection: 11 complaints (21.6%), resolution 0.0% Debt collection 21.6% Credit reporting,: 6 complaints (11.8%), resolution 0.0% Credit reporting, 11.8% Consumer Loan: 3 complaints (5.9%), resolution 0.0% Mortgage: 1 complaints (2.0%), resolution 0.0% Payday loan,: 1 complaints (2.0%), resolution 0.0%
  • Vehicle loan 16 31.4% 0% relief
  • Credit reporting 13 25.5% 0% relief
  • Debt collection 11 21.6% 0% relief
  • Credit reporting, 6 11.8% 0% relief
  • Consumer Loan 3 5.9% 0% relief
  • Mortgage 1 2.0% 0% relief
  • Payday loan, 1 2.0% 0% relief

How Thrift Investment Corp.'s 52 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Vehicle loan or lease 16
Credit reporting or other personal consumer reports 13
Debt collection 11
Credit reporting, credit repair services, or other personal consumer reports 6
Consumer Loan 3
Mortgage 1
Payday loan, title loan, or personal loan 1
Checking or savings account 1

Top States

State Complaints
NJ 39
NY 4
CT 3
PA 2
MD 2
DE 1

Top Issues

Issue Complaints
Improper use of your report 12
Incorrect information on your report 7
Struggling to pay your loan 6
Communication tactics 4
Repossession 4
Managing the loan or lease 4
Written notification about debt 4
Problem with a credit reporting company's investigation into an existing problem 3
Attempts to collect debt not owed 3
Trouble during payment process 1
Charged fees or interest you didn't expect 1
Problems when you are unable to pay 1
Problems at the end of the loan or lease 1
Getting a loan or lease 1

Yearly Trend

Year Complaints Timely
2015 2 50%
2016 1 100%
2017 4 75%
2018 5 100%
2019 3 100%
2020 4 100%
2021 5 100%
2022 3 100%
2023 4 100%
2024 6 100%
2025 13 100%
2026 2 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Thrift Investment Corp.

Thrift Investment Corp. has accumulated 52 consumer complaints in the CFPB public database, with filings active across 6 U.S. states. Of those submissions, 22 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2026-03-15, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Thrift Investment Corp. reports a 96.2% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.9% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Vehicle loan or lease", and the single most common underlying issue is "Improper use of your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Thrift Investment Corp.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Thrift Investment Corp. have?

Thrift Investment Corp. has received 52 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Thrift Investment Corp. respond to complaints on time?

Thrift Investment Corp. has a 96.2% timely response rate to CFPB complaints.

What is the most common complaint about Thrift Investment Corp.?

The most common issue reported against Thrift Investment Corp. is "Improper use of your report" in the "Vehicle loan or lease" product category.

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