CFPB · Single-product concentration

Thomas, King & Associates

26 CFPB complaints · 92.3% in "Debt collection" · top issue Communication tactics.

26 CFPB complaints

Thomas, King & Associates: 92.3% of 26 CFPB complaints sit in "Debt collection". Timely 73.1% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • -90% filings 2014 to 2022

CFPB relief outcome brief

CCDB company thomas-king-associates

0% relief · 73.1% timely · 26 filings · Debt collection

Nearest relief peer: Transworld Systems Inc (0% relief)

Thomas, King & Associates(this)0%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Thomas, King & Associates and nearest filing-volume peers

Thomas, King & Associates closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Thomas, King & Associates scores strongest on closed with explanation (93/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

39 /100 grade F

Relief provided

0 / 100 percentile-benchmarked

0% of complaints closed with relief to the consumer

Timely response

53 / 100 percentile-benchmarked

73.1% of complaints answered inside the CFPB 15-day window

Closed with explanation

93 / 100 percentile-benchmarked

96.2% of complaints closed with an explanation to the consumer

How 26 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 73.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Thomas, King & Associates complaint mix by product

Total complaints: 26

Thomas, King & Associates complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 26 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 24 complaints (92.3%), resolution 0.0% Debt collection 92.3% Credit card: 1 complaints (3.8%), resolution 0.0% Credit reporting,: 1 complaints (3.8%), resolution 0.0%
  • Debt collection 24 92.3% – 0% relief
  • Credit card 1 3.8% – 0% relief
  • Credit reporting, 1 3.8% – 0% relief

How Thomas, King & Associates's 26 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 24
Credit card 1
Credit reporting, credit repair services, or other personal consumer reports 1

Where Thomas, King & Associates complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
NY
15.4% of this company's filings
NY4NJ3TX3CA2CT2GA2MA1PA1

Thomas, King & Associates falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2022
1
-90% vs 2014
05101520 201420152022 1

Top States

State Complaints
NY 4
NJ 3
TX 3
CA 2
CT 2
GA 2
MA 1
PA 1
IA 1
MD 1
DE 1
KY 1
OH 1
WI 1
VA 1
AZ 1

Top Issues

Issue Complaints
Communication tactics 14
Taking/threatening an illegal action 3
Improper contact or sharing of info 3
Cont'd attempts collect debt not owed 2
False statements or representation 2
Delinquent account 1
Incorrect information on your report 1

Yearly Trend

Year Complaints Timely
2014 10 40%
2015 15 100%
2022 1 0%

Source: CFPB Consumer Complaint Database

Thomas, King & Associates filings cluster in one product

Thomas, King & Associates's 26 logged complaints stay concentrated: only 16 states show a filing. Only 15.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2022-09-05.

Thomas, King & Associates answers 73.1% of complaints inside the CFPB's tracked window and closes 96.2% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Communication tactics."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Thomas, King & Associates.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Thomas, King & Associates: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Thomas, King & Associates (73.1% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration