CFPB · Narrative-heavy record
The Student Loan Project, Inc.
2 CFPB complaints · 50% with narratives · top issue Dealing with my lender or servicer.
The Student Loan Project, Inc.: 50% of 2 filings include consumer narratives. Timely 0% · relief 0% · top product Student loan. Allegations, not findings.
- Narrative-heavy record
- 0% filings 2015 to 2016
CFPB relief outcome brief
CCDB company the-student-loan-project-inc
0% relief · 0% timely · 2 filings · Student loan
Same-product relief peers
Nearest relief peer: EdFinancial Services (0% relief)
The Student Loan Project, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
The Student Loan Project, Inc. has 2 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
The Student Loan Project, Inc. complaint mix by product
- Student loan 1 50.0% – 0% relief
- Other financial 1 50.0% – 0% relief
How The Student Loan Project, Inc.'s 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Student loan | 1 |
| Other financial service | 1 |
Concentrated filing states for The Student Loan Project, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- OH
- 50% of this company's filings
The Student Loan Project, Inc. complaints by year
Annual filing volume from the CFPB public database
- 2016
- 1
- 0% vs 2015
Top States
| State | Complaints |
|---|---|
| OH | 1 |
| CT | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Dealing with my lender or servicer | 1 |
| Fraud or scam | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 1 | 0% |
| 2016 | 1 | 0% |
Source: CFPB Consumer Complaint Database
The Student Loan Project, Inc.'s narrative-rich complaint ledger
The Student Loan Project, Inc.'s 2 logged complaints stay concentrated: only 2 states show a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2016-05-27.
The Student Loan Project, Inc. answers 0% of complaints inside the CFPB's tracked window and closes 50% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Student loan" draws the most filings, most often for "Dealing with my lender or servicer."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about The Student Loan Project, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for The Student Loan Project, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 2.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 0%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for The Student Loan Project, Inc. (0% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record