Browse Companies

Explore all 8.0K companies with CFPB consumer complaints

Company Complaints
The Law Office of Peter S. Lake, P. C. 1
The Law Office of Richard M Kitrick Esq. LLC 1
The Law Offices of Barry J. Gammons, PLLC 11
The Law Offices of Bradley Kim Thomas ii, LLC 3
The Law Offices of Burr & Reid, LLP 21
The Law Offices of Daniel C. Consuegra 8
The Law Offices of Erskine and Fleisher 5
The Law Offices of Frederic I. Weinberg & Associates, P.C. 29
The Law Offices of Garry L. Hayes, a professional corporation 1
The Law Offices of Gerald E Moore & Associates, PC 57
The Law Offices of Gregory Alexandrides, LLC 16
The Law Offices of Jennifer McCoy, PC 95
The Law Offices of Kenosian & Miele, LLP 59
The Law Offices of Matthew R. Wildermuth 1
The Law Offices of Mitchell D. Bluhm & Associates 856
The Law Offices of Quinn M. Kofford, P.C. 16
The Law Offices of Richard W. Krieg, LLC 3
The Lemoine Group, Inc 4
The Lending Source, Ltd. 1
The Levinbook Law Firm, P.C. 15
The Leviton Law Firm, Ltd. 94
The LGM Co., Inc. 51
The Loan Tree Corp 1
The Lueder Law Firm, LLC 31
The McHughes Law Firm, LLC 16
The Minacs Group (USA) Inc. 19
The Money Company 2
The Money House, Inc. 14
The Moore Law Group 196
The Mortgage Experts LLC 2
The Mortgage Specialists, Inc. 2
The Nguyen Law Firm, PLC 28
The Orange Coast Company, LLC 7
The Outsource Group, Inc 1.3K
The Peak Service Corp. 1
The Phoenix Recovery Group 595
The RaymondPaul Group, LLC 1
The Receivable Management Services LLC 1.9K
The Regional Adjustment Bureau, Incorporated 145
The Rickel Law Firm, P.C. 5
The Rose Law Firm PLLC 4
The Satterwhite Law Firm PC 1
The Savings Group, Inc. 134
The Sayer Law Group, P.C. 28
The Schreiber Law Firm, PLLC 26
The Schutzer Group, PLLC 1
The Shindler Law Firm 16
The Singer Law Group 1
The Star Financial 7
The Stark Collection Agency, Inc. 224

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline, a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale, millions of records spanning every major U.S. consumer financial category, and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.