CFPB · Single-product concentration
The Mortgage Specialists, Inc.
2 CFPB complaints · 100% in "Mortgage" · top issue Loan servicing, payments, escrow account.
The Mortgage Specialists, Inc.: 100% of 2 CFPB complaints sit in "Mortgage". Timely 50% · relief 50%. Allegations, not findings.
- Single-product concentration
- 0% filings 2013 to 2013
CFPB relief outcome brief
CCDB company the-mortgage-specialists-inc
50% relief · 50% timely · 2 filings · Mortgage
Same-product relief peers
Nearest relief peer: Acra Intermediate Holdings, LLC (47% relief)
The Mortgage Specialists, Inc. closes 50% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
The Mortgage Specialists, Inc. has 2 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
The Mortgage Specialists, Inc. complaint mix by product
- Mortgage 2 100.0% – 50% relief
How The Mortgage Specialists, Inc.'s 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 2 |
Concentrated filing states for The Mortgage Specialists, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- NH
- 50% of this company's filings
Top States
| State | Complaints |
|---|---|
| NH | 1 |
| MA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Loan servicing, payments, escrow account | 1 |
| Application, originator, mortgage broker | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 2 | 50% |
Source: CFPB Consumer Complaint Database
The Mortgage Specialists, Inc. filings cluster in one product
The Mortgage Specialists, Inc.'s 2 logged complaints stay concentrated: only 2 states show a filing. Only 0% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2013-11-05.
The Mortgage Specialists, Inc. answers 50% of complaints inside the CFPB's tracked window and closes 50% with a written explanation. 50% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Loan servicing, payments, escrow account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about The Mortgage Specialists, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for The Mortgage Specialists, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 2.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 50%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for The Mortgage Specialists, Inc. (50% timely; 50% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration