CFPB · Single-product concentration

The Law Offices of Jennifer McCoy, PC

95 CFPB complaints · 87.4% in "Debt collection" · top issue Attempts to collect debt not owed.

95 CFPB complaints

The Law Offices of Jennifer McCoy, PC: 87.4% of 95 CFPB complaints sit in "Debt collection". Timely 96.8% · relief 1.1%. Allegations, not findings.

  • Single-product concentration
  • +700% filings 2018 to 2026

CFPB relief outcome brief

CCDB company the-law-offices-of-jennifer-mccoy-pc

1.1% relief · 96.8% timely · 95 filings · Debt collection

Nearest relief peer: AmeriCollect (1.1% relief)

The Law Offices of JenniferMcCoy, PC (this)1.1%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among The Law Offices of Jennifer McCoy, PC and nearest filing-volume peers

The Law Offices of Jennifer McCoy, PC closes 1.1% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

The Law Offices of Jennifer McCoy, PC scores strongest on timely response (94/100 percentile-benchmarked) and weakest on relief provided (5/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

53 /100 grade D

Relief provided

5 / 100 percentile-benchmarked

1.1% of complaints closed with relief to the consumer

Timely response

94 / 100 percentile-benchmarked

96.8% of complaints answered inside the CFPB 15-day window

Closed with explanation

90 / 100 percentile-benchmarked

94.7% of complaints closed with an explanation to the consumer

Most of The Law Offices of Jennifer McCoy, PC's 95 filings include narrative text

46.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 96.8%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 1.1%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

The Law Offices of Jennifer McCoy, PC complaint mix by product

Total complaints: 95

The Law Offices of Jennifer McCoy, PC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 95 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 83 complaints (87.4%), resolution 1.2% Debt collection 87.4% Credit reporting,: 6 complaints (6.3%), resolution 0.0% Credit reporting, 6.3% Credit reporting: 5 complaints (5.3%), resolution 0.0% Money transfer,: 1 complaints (1.1%), resolution 0.0%
  • Debt collection 83 87.4% – 1% relief
  • Credit reporting, 6 6.3% – 0% relief
  • Credit reporting 5 5.3% – 0% relief
  • Money transfer, 1 1.1% – 0% relief

How The Law Offices of Jennifer McCoy, PC's 95 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 83
Credit reporting, credit repair services, or other personal consumer reports 6
Credit reporting or other personal consumer reports 5
Money transfer, virtual currency, or money service 1

Concentrated filing states for The Law Offices of Jennifer McCoy, PC

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
TN
52.6% of this company's filings
TN50GA13FL10KY5IN2AL2AR2NH2

The Law Offices of Jennifer McCoy, PC rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
8
+700% vs 2018
0102030 20182020202120222023202420252026 8

Top States

State Complaints
TN 50
GA 13
FL 10
KY 5
IN 2
AL 2
AR 2
NH 2
MS 1
WA 1
MI 1
ID 1
IL 1
MA 1
ME 1
CO 1
UNITED STATES MINOR OUTLYING ISLANDS 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 40
False statements or representation 18
Written notification about debt 12
Took or threatened to take negative or legal action 12
Incorrect information on your report 6
Problem with a company's investigation into an existing problem 2
Improper use of your report 2
Electronic communications 1
Managing, opening, or closing your mobile wallet account 1
Problem with a credit reporting company's investigation into an existing problem 1

Yearly Trend

Year Complaints Timely
2018 1 100%
2020 1 100%
2021 10 100%
2022 8 100%
2023 16 100%
2024 24 100%
2025 27 100%
2026 8 62.5%

Source: CFPB Consumer Complaint Database

The Law Offices of Jennifer McCoy, PC filings cluster in one product

The Law Offices of Jennifer McCoy, PC's 95 logged complaints stay concentrated: only 17 states show a filing. 46.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2018 through 2026-06-09.

The Law Offices of Jennifer McCoy, PC answers 96.8% of complaints inside the CFPB's tracked window and closes 94.7% with a written explanation. 1.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about The Law Offices of Jennifer McCoy, PC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for The Law Offices of Jennifer McCoy, PC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for The Law Offices of Jennifer McCoy, PC (96.8% timely; 1.1% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration