CFPB · Single-product concentration

The Minacs Group (USA) Inc.

19 CFPB complaints · 94.7% in "Debt collection" · top issue Cont'd attempts collect debt not owed.

19 CFPB complaints

The Minacs Group (USA) Inc.: 94.7% of 19 CFPB complaints sit in "Debt collection". Timely 73.7% · relief 5.3%. Allegations, not findings.

  • Single-product concentration
  • +37.5% filings 2013 to 2014

CFPB relief outcome brief

CCDB company the-minacs-group-usa-inc

5.3% relief · 73.7% timely · 19 filings · Debt collection

Nearest relief peer: Mountain Land Collections, Inc. (5.3% relief)

The Minacs Group (USA) Inc.(this)5.3%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among The Minacs Group (USA) Inc. and nearest filing-volume peers

The Minacs Group (USA) Inc. closes 5.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

The Minacs Group (USA) Inc. scores strongest on closed with explanation (81/100 percentile-benchmarked) and weakest on relief provided (25/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

47 /100 grade D

Relief provided

25 / 100 percentile-benchmarked

5.3% of complaints closed with relief to the consumer

Timely response

54 / 100 percentile-benchmarked

73.7% of complaints answered inside the CFPB 15-day window

Closed with explanation

81 / 100 percentile-benchmarked

89.5% of complaints closed with an explanation to the consumer

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Timely response rate 73.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 5.3%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

The Minacs Group (USA) Inc. complaint mix by product

Total complaints: 19

The Minacs Group (USA) Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 19 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 18 complaints (94.7%), resolution 0.0% Debt collection 94.7% Credit reporting: 1 complaints (5.3%), resolution 100.0%
  • Debt collection 18 94.7% – 0% relief
  • Credit reporting 1 5.3% – 100% relief

How The Minacs Group (USA) Inc.'s 19 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 18
Credit reporting 1

Where The Minacs Group (USA) Inc. complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
NY
10.5% of this company's filings
NY2TX2CA2MA1FL1WY1OH1MS1

The Minacs Group (USA) Inc. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2014
11
+37.5% vs 2013
789101112 20132014 11

Top States

State Complaints
NY 2
TX 2
CA 2
MA 1
FL 1
WY 1
OH 1
MS 1
SC 1
NC 1
NJ 1
KY 1
KS 1
VA 1
AZ 1
IL 1

Top Issues

Issue Complaints
Cont'd attempts collect debt not owed 10
False statements or representation 4
Communication tactics 2
Disclosure verification of debt 1
Improper contact or sharing of info 1
Incorrect information on credit report 1

Yearly Trend

Year Complaints Timely
2013 8 100%
2014 11 54.5%

Source: CFPB Consumer Complaint Database

The Minacs Group (USA) Inc. filings cluster in one product

The Minacs Group (USA) Inc.'s 19 logged complaints stay concentrated: only 16 states show a filing. Only 0% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2014-08-12.

The Minacs Group (USA) Inc. answers 73.7% of complaints inside the CFPB's tracked window and closes 89.5% with a written explanation. 5.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about The Minacs Group (USA) Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for The Minacs Group (USA) Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for The Minacs Group (USA) Inc. (73.7% timely; 5.3% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration