Browse Companies

Explore all 8.0K companies with CFPB consumer complaints

8,000 companies

Sort by: Name Most Complaints Timely Response Most Recent
Company Complaints
The Carroll Mortgage Group, Inc 2
The Castle Law Group, LLC (Closed) 6
The CBE Group, Inc. 4.5K
The CFM Group 21
The Check Cashing Place, Inc. 6
The Cherrington Firm PLLC 29
The Chusid Law Firm, LLC 1
The CKB Firm, P.C. 2
The Claims Center LLC 4
The CMI Group, Inc. 3.1K
The Collection Agency LLC 6
The Collection Analyst Incorporated 5
The Collection Bureau Inc. 4
The Collection Connection 29
The Commercial Collection Corporation of New York, Inc. 25
The Cook Law Office PLLC 5
The Cooper Mediation Firm LLC 3
The Credit Laboratory 1
The Day Law Firm, LLC. 2
The DeGrasse Law Firm, P.C. 11
The Dunning Law Firm APC 6
The Eastbrooke Group LLC 9
The Finance Co, LLC 6
The Genesis Group, Inc. 1
The Gentry Law Office LLC 1
The Green Law Firm, PC 1
The Grimes Legal Group, LLC 1
The Grogan Law Group, LLC 14
The Guerrini Law Firm 2
The Hallstrom Law Firm PLLC 13
The Hamilton Law Association 9
The Home Loan Expert LLC 5
The J. G. Wentworth Company 289
The J.D. Stuart Law Group, LLC 6
The Judge Law Firm, a Law Corporation 2
The Judgment Group 10
The Law Firm of Allan C. Smith 18
The Law Firm of Derek Williams, LLC d/b/a Infinite Law Group 31
The Law Firm of Krisor & Associates 12
The Law Firm of Ryan E. Calef and Associates, LLC 4
The Law Office of Alan Pritchard, PLLC 3
The Law Office of Charles Mifsud, LLC 1
The Law Office of Daniel Slane 32
The Law Office of Edwin B. Parry 24
The Law Office of Ginger Crosby Zuravel 2
The Law Office of Heather Cullen, A Professional Corporation 1
The Law Office of John P. Frye P.C. 18
The Law Office of Michael A. Priddle, LLC 3
The Law Office of Nicole Hillman 6
The Law Office of Patrick V. Foltz, P.C. 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline, a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale, millions of records spanning every major U.S. consumer financial category, and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.