CFPB · Single-product concentration
The Money Company
2 CFPB complaints · 100% in "Payday loan, title loan, or personal loan" · top issue Charged fees or interest you didn't expect.
The Money Company: 100% of 2 CFPB complaints sit in "Payday loan, title loan, or personal loan". Timely 50% · relief 50%. Allegations, not findings.
- Single-product concentration
- 0% filings 2018 to 2021
CFPB relief outcome brief
CCDB company the-money-company
50% relief · 50% timely · 2 filings · Payday loan, title loan, or personal loan
Same-product relief peers
Nearest relief peer: Kilowatt Financial, LLC, a Spruce Finance Company (23.1% relief)
The Money Company closes 50% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
The Money Company has 2 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
The Money Company complaint mix by product
- Payday loan, 2 100.0% – 50% relief
How The Money Company's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Payday loan, title loan, or personal loan | 2 |
The Money Company complaints by year
Annual filing volume from the CFPB public database
- 2021
- 1
- 0% vs 2018
Top States
| State | Complaints |
|---|---|
| IL | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Charged fees or interest you didn't expect | 1 |
| Money was taken from your bank account on the wrong day or for the wrong amount | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 1 | 100% |
| 2021 | 1 | 0% |
Source: CFPB Consumer Complaint Database
The Money Company filings cluster in one product
The Money Company's 2 logged complaints stay concentrated: only 1 state shows a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2018 through 2021-05-19.
The Money Company answers 50% of complaints inside the CFPB's tracked window and closes 0% with a written explanation. 50% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Payday loan, title loan, or personal loan" draws the most filings, most often for "Charged fees or interest you didn't expect."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about The Money Company.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for The Money Company: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 2.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 50%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for The Money Company (50% timely; 50% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration