2026 data Public-data reference. official source

Companies: S

Companies starting with S that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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5.5K companies starting with "S"

Showing 4.7K–4.8K of 5.5K

Sort by: Name Most Complaints Timely Response
Company Complaints
StellarFinance, Inc. 36
stemmed from errors by Synchrony Bank.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,SYNCHRONY FINANCIAL,CA,94080,,Consent provided,Web,2025-10-06,Closed with explanation,Yes,N/A,16400000 1
stemming back in XXXX 1
stemming from an undisclosed routing restriction. 1
stemming from their poor communication.,,Upstart Holdings 1
Stenger & Stenger, P.C 294
stepchild 1
Stephen Einstein & Associates, P.C. 49
Stephen L. Bruce, P.C. 31
Stephens and Michaels Associates, Inc. 73
STEPHEN D LANDAU 1
Steps Home Loans, LLC 1
Sterling Hill Financial 4
Sterling & Associates, LLC 27
Sterling Asset Resolution LLC 2
Sterling Atlantic Law Group, PC 3
STERLING BANCORP 178
Sterling Credit Corp. 27
Sterling Home Loans Inc 4
Sterling Infosystems Inc. 480
STERLING JEWELERS, INC. 1.3K
Sterling Mortgage Services 1
Stern & Stern. P.C. 24
Stern Recovery Services, Inc. 98
Steven R. Hrdlicka, Attorney at Law 1
Stevens Business Service, Inc. 55
STEWARD FINANCIAL SERVICES LLC 37
Stewart Information Services 31
Stewart Title of Sacramento\Placer 2
Stewart, Zlimen & Jungers, Attorneys, Ltd. 17
STIFEL FINANCIAL CORP. 17
stiffness of the joints. ( I can move it just barely even tho Im a strong guy but the person it was meant for couldnt even move it around at all ). They refused to give me my full refund even tho I offered to send it back from my own payment of shipping. 1
still 3
still ) by representatives on phone calls about which rule I could have broken '' in order to disqualify me from the sign up bonus. The bonus I applied for is for XXXX XXXX points after {$4000.00} in spend in the first 3 months of account opening. According to Chase themselves 1
still able to login Online account. It allowed me to log in but then NOW it says 'TASK INCOMPLET '' Not able to verify that my account is in process of closing or account close. When call bank few times today 1
still allowed the money to be transferred to the scammers account 1
still at XXXX 1
still being stored due to no rental application approved due to this horrific theft and now I am XXXX. That said I got to finally submit my theft affidavit w the FTC and included that w proof of Id and FCRA law and each credit report to each particular credit bureau ( trans union 1
still being stored due to no rental application approved due to this horrific theft and now I am XXXX. That said I got to finally submit my theft affidavit w the FTC and included that w proof of Id and FCRA law and each credit report to each particular credit bureau ( XXXX XXXX 2
STILL BLOCKED with same restriction XX/XX/XXXX 1
still claimed there was a missed payment. They first said it was XX/XX/XXXX where there was a missed payment. XXXX XXXX again stepped in 1
still continuing 1
still did n't have my phone number on file that banks need to see 1
still did not hear back 1
still expect me to pay them over {$250.00}.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BARCLAYS BANK DELAWARE,CO,80138,,Consent provided,Web,2025-03-29,Closed with explanation,Yes,N/A,12727628 1
still had no contract showing this to me or signed by me. Plus 1
still has the incorrect amount listed.,,First Financial Resources 1
still have utilities in my name 1
still havent heard back from the clerks office either. The apartment complex told me I would receive a wire transfer but they dont have my bank information or address either.,,The Law Offices of Jennifer McCoy 1
still in XXXX with that processing exception '' still indicated. XX/XX/XXXX arrived at facility '' XXXX ''?? XX/XX/XXXX XXXX arrived at military XXXX 1

About this letter-indexed view

This page lists every company beginning with the letter S that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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