CFPB · Single-product concentration
Sterling & Associates, LLC
32 CFPB complaints · 81.3% in "Debt collection" · top issue Took or threatened to take negative or legal action.
Sterling & Associates, LLC: 81.3% of 32 CFPB complaints sit in "Debt collection". Timely 6.3% · relief 0%. Allegations, not findings.
- Single-product concentration
- 0% filings 2016 to 2026
CFPB relief outcome brief
CCDB company sterling-associates-llc
0% relief · 6.3% timely · 32 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Sterling & Associates, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Sterling & Associates, LLC's 32 filings include narrative text
40.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Sterling & Associates, LLC complaint mix by product
- Debt collection 26 81.3% – 0% relief
- Credit reporting, 3 9.4% – 0% relief
- Payday loan, 3 9.4% – 0% relief
How Sterling & Associates, LLC's 32 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 26 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Payday loan, title loan, or personal loan | 3 |
Where Sterling & Associates, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- GA
- 18.8% of this company's filings
Sterling & Associates, LLC complaints by year
Annual filing volume from the CFPB public database
- 2026
- 1
- 0% vs 2016
Top States
| State | Complaints |
|---|---|
| GA | 6 |
| FL | 3 |
| OH | 3 |
| IL | 2 |
| TX | 2 |
| IN | 2 |
| TN | 2 |
| LA | 2 |
| WI | 1 |
| CA | 1 |
| MO | 1 |
| CO | 1 |
| NJ | 1 |
| NC | 1 |
| SC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Took or threatened to take negative or legal action | 15 |
| False statements or representation | 4 |
| Written notification about debt | 3 |
| Communication tactics | 2 |
| Can't contact lender or servicer | 2 |
| Incorrect information on your report | 2 |
| Taking/threatening an illegal action | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Attempts to collect debt not owed | 1 |
| Problem with the payoff process at the end of the loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 1 | 100% |
| 2017 | 3 | 0% |
| 2018 | 7 | 0% |
| 2019 | 4 | 0% |
| 2020 | 3 | 0% |
| 2021 | 7 | 14.3% |
| 2022 | 2 | 0% |
| 2023 | 1 | 0% |
| 2024 | 1 | 0% |
| 2025 | 2 | 0% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Sterling & Associates, LLC filings cluster in one product
Sterling & Associates, LLC's 32 logged complaints stay concentrated: only 15 states show a filing. 40.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2026-03-20.
Sterling & Associates, LLC answers 6.3% of complaints inside the CFPB's tracked window and closes 28.1% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Took or threatened to take negative or legal action."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Sterling & Associates, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Sterling & Associates, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 32.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 6.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Sterling & Associates, LLC (6.3% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration