CFPB · Single-product concentration

StellarFinance, Inc.

59 CFPB complaints · 76.3% in "Credit reporting or other personal consumer reports" · top issue Incorrect information on your report.

59 CFPB complaints

StellarFinance, Inc.: 76.3% of 59 CFPB complaints sit in "Credit reporting or other personal consumer reports". Timely 94.9% · relief 11.9%. Allegations, not findings.

  • Single-product concentration
  • -21.1% filings 2024 to 2026

CFPB relief outcome brief

CCDB company stellarfinance-inc

11.9% relief · 94.9% timely · 59 filings · Credit reporting or other personal consumer reports

Nearest relief peer: Oportun Financial Corporation (12% relief)

StellarFinance, Inc. (this)11.9%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among StellarFinance, Inc. and nearest filing-volume peers

StellarFinance, Inc. closes 11.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 59 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

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Timely response rate 94.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 11.9%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

StellarFinance, Inc. complaint mix by product

Total complaints: 59

StellarFinance, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 59 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 45 complaints (76.3%), resolution 11.1% Credit reporting 76.3% Debt collection: 8 complaints (13.6%), resolution 0.0% Debt collection 13.6% Credit card: 3 complaints (5.1%), resolution 66.7% Debt or: 2 complaints (3.4%), resolution 0.0% Payday loan,: 1 complaints (1.7%), resolution 0.0%
  • Credit reporting 45 76.3% 11% relief
  • Debt collection 8 13.6% 0% relief
  • Credit card 3 5.1% 67% relief
  • Debt or 2 3.4% 0% relief
  • Payday loan, 1 1.7% 0% relief

How StellarFinance, Inc.'s 59 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 45
Debt collection 8
Credit card 3
Debt or credit management 2
Payday loan, title loan, personal loan, or advance loan 1

Where StellarFinance, Inc. complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
VA
11.9% of this company's filings
VA7TX7LA6CA6FL6NY5MO3PA3

StellarFinance, Inc. falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2026
15
-21.1% vs 2024
1015202530 202420252026 15

Top States

State Complaints
VA 7
TX 7
LA 6
CA 6
FL 6
NY 5
MO 3
PA 3
GA 3
MI 2
SC 2
NV 1
ME 1
NC 1
PR 1
AR 1
OR 1
IL 1
MD 1
NM 1

Top Issues

Issue Complaints
Incorrect information on your report 27
Problem with a company's investigation into an existing problem 13
Improper use of your report 6
Attempts to collect debt not owed 4
Written notification about debt 2
False statements or representation 1
Other features, terms, or problems 1
Struggling to pay your bill 1
Didn't provide services promised 1
Confusing or missing disclosures 1
Problem when making payments 1
Took or threatened to take negative or legal action 1

Yearly Trend

Year Complaints Timely
2024 19 100%
2025 25 100%
2026 15 80%

Source: CFPB Consumer Complaint Database

StellarFinance, Inc. filings cluster in one product

StellarFinance, Inc.'s 59 logged complaints stay concentrated: only 20 states show a filing. Only 39% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2024 through 2026-06-23.

StellarFinance, Inc. answers 94.9% of complaints inside the CFPB's tracked window and closes 81.4% with a written explanation. 11.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about StellarFinance, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for StellarFinance, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for StellarFinance, Inc. (94.9% timely; 11.9% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration