CFPB · Narrative-heavy record
Sterling Hill Financial
5 CFPB complaints · 60% with narratives · top issue Didn't provide services promised.
Sterling Hill Financial: 60% of 5 filings include consumer narratives. Timely 40% · relief 0% · top product Credit reporting, credit repair services, or other personal consumer reports. Allegations, not findings.
- Narrative-heavy record
- 0% filings 2019 to 2026
CFPB relief outcome brief
CCDB company sterling-hill-financial
0% relief · 40% timely · 5 filings · Credit reporting, credit repair services, or other personal consumer reports
Same-product relief peers
Nearest relief peer: Innovis (0% relief)
Sterling Hill Financial closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Sterling Hill Financial complaint mix by product
- Credit reporting, 2 40.0% – 0% relief
- Debt or 1 20.0% – 0% relief
- Credit reporting 1 20.0% – 0% relief
- Debt collection 1 20.0% – 0% relief
How Sterling Hill Financial's 5 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Debt or credit management | 1 |
| Credit reporting or other personal consumer reports | 1 |
| Debt collection | 1 |
Concentrated filing states for Sterling Hill Financial
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 40% of this company's filings
Sterling Hill Financial complaints by year
Annual filing volume from the CFPB public database
- 2026
- 1
- 0% vs 2019
Top States
| State | Complaints |
|---|---|
| FL | 2 |
| SC | 1 |
| DE | 1 |
| TX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Didn't provide services promised | 1 |
| Incorrect information on your report | 1 |
| Attempts to collect debt not owed | 1 |
| Excessive fees | 1 |
| Fraud or scam | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 1 | 100% |
| 2020 | 1 | 100% |
| 2024 | 1 | 0% |
| 2025 | 1 | 0% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Sterling Hill Financial's narrative-rich complaint ledger
Sterling Hill Financial's 5 logged complaints stay concentrated: only 4 states show a filing. 60% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2019 through 2026-01-09.
Sterling Hill Financial answers 40% of complaints inside the CFPB's tracked window and closes 40% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Didn't provide services promised."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Sterling Hill Financial.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Sterling Hill Financial: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 5.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 40%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Sterling Hill Financial (40% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record