Total complaints
98
Filed since 2020
2026 data Public-data reference. official source
Stern Recovery Services, Inc.
98 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
98 consumer complaints filed with the CFPB
This profile shows Stern Recovery Services, Inc.'s complaint history from CFPB public records. 98 consumers have filed complaints since 2020. The company has a 86.7% timely response rate and has provided relief in 0% of cases.
98
Total Complaints
86.7%
Timely Response
0%
Disputed
0%
Relief Provided
7
States Active
2020
Since
Timely response
86.7%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 86.7%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
Stern Recovery Services, Inc. complaint mix by product
- Debt collection 66 67.3% – 0% relief
- Credit reporting, 32 32.7% – 0% relief
How Stern Recovery Services, Inc.'s 98 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 66 |
| Credit reporting, credit repair services, or other personal consumer reports | 32 |
Top States
| State | Complaints |
|---|---|
| NC | 81 |
| SC | 6 |
| OH | 3 |
| GA | 2 |
| CA | 2 |
| VA | 2 |
| MI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Written notification about debt | 33 |
| Attempts to collect debt not owed | 24 |
| Incorrect information on your report | 16 |
| Problem with a credit reporting company's investigation into an existing problem | 12 |
| False statements or representation | 4 |
| Improper use of your report | 3 |
| Threatened to contact someone or share information improperly | 2 |
| Communication tactics | 2 |
| Fraud or scam | 1 |
| Took or threatened to take negative or legal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 12 | 100% |
| 2021 | 45 | 80% |
| 2022 | 26 | 92.3% |
| 2023 | 15 | 86.7% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Stern Recovery Services, Inc.
Stern Recovery Services, Inc. has accumulated 98 consumer complaints in the CFPB public database, with filings active across 7 U.S. states. Of those submissions, 36 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2020, and the most recent logged activity is 2023-07-15, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Stern Recovery Services, Inc. reports a 86.7% timely-response rate and has closed 98% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Written notification about debt".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Stern Recovery Services, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Stern Recovery Services, Inc. have?
Stern Recovery Services, Inc. has received 98 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Stern Recovery Services, Inc. respond to complaints on time?
Stern Recovery Services, Inc. has a 86.7% timely response rate to CFPB complaints.
What is the most common complaint about Stern Recovery Services, Inc.?
The most common issue reported against Stern Recovery Services, Inc. is "Written notification about debt" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.
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