CFPB · Narrative-heavy record
Stern Recovery Services, Inc.
116 CFPB complaints · 46.6% with narratives · top issue Written notification about debt.
Stern Recovery Services, Inc.: 46.6% of 116 filings include consumer narratives. Timely 88.8% · relief 0% · top product Debt collection. Allegations, not findings.
- Narrative-heavy record
- 0% filings 2020 to 2023
CFPB relief outcome brief
CCDB company stern-recovery-services-inc
0% relief · 88.8% timely · 116 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Stern Recovery Services, Inc. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Stern Recovery Services, Inc.'s 116 filings include narrative text
46.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Stern Recovery Services, Inc. complaint mix by product
- Debt collection 77 66.4% – 0% relief
- Credit reporting, 39 33.6% – 0% relief
How Stern Recovery Services, Inc.'s 116 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 77 |
| Credit reporting, credit repair services, or other personal consumer reports | 39 |
Concentrated filing states for Stern Recovery Services, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- NC
- 77.6% of this company's filings
Stern Recovery Services, Inc. complaints by year
Annual filing volume from the CFPB public database
- 2023
- 16
- 0% vs 2020
Top States
| State | Complaints |
|---|---|
| NC | 90 |
| SC | 9 |
| OH | 4 |
| GA | 3 |
| VA | 2 |
| CA | 2 |
| LA | 2 |
| MI | 1 |
| TX | 1 |
| PA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Written notification about debt | 41 |
| Attempts to collect debt not owed | 26 |
| Incorrect information on your report | 18 |
| Problem with a credit reporting company's investigation into an existing problem | 14 |
| Improper use of your report | 6 |
| False statements or representation | 5 |
| Threatened to contact someone or share information improperly | 2 |
| Communication tactics | 2 |
| Fraud or scam | 1 |
| Took or threatened to take negative or legal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 16 | 100% |
| 2021 | 50 | 82% |
| 2022 | 34 | 94.1% |
| 2023 | 16 | 87.5% |
Source: CFPB Consumer Complaint Database
Stern Recovery Services, Inc.'s narrative-rich complaint ledger
Stern Recovery Services, Inc.'s 116 logged complaints stay concentrated: only 10 states show a filing. 46.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2020 through 2023-07-15.
Stern Recovery Services, Inc. answers 88.8% of complaints inside the CFPB's tracked window and closes 98.3% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Written notification about debt."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Stern Recovery Services, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Stern Recovery Services, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 116.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 88.8%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Stern Recovery Services, Inc. (88.8% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record