2026 data Public-data reference. official source

Sterling Credit Corp.

27 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

27 consumer complaints filed with the CFPB

This profile shows Sterling Credit Corp.'s complaint history from CFPB public records. 27 consumers have filed complaints since 2018. The company has a 55.6% timely response rate and has provided relief in 0% of cases.

27
Total Complaints
55.6%
Timely Response
0%
Disputed
0%
Relief Provided
9
States Active
2018
Since

Total complaints

27

Filed since 2018

Timely response

55.6%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 55.6%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Sterling Credit Corp. complaint mix by product

Total complaints: 27

Sterling Credit Corp. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 27 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 17 complaints (63.0%), resolution 0.0% Debt collection 63.0% Credit reporting: 5 complaints (18.5%), resolution 0.0% Credit reporting 18.5% Vehicle loan: 2 complaints (7.4%), resolution 0.0% Vehicle loan 7.4% Credit reporting,: 2 complaints (7.4%), resolution 0.0% Credit reporting, 7.4% Credit card: 1 complaints (3.7%), resolution 0.0%
  • Debt collection 17 63.0% 0% relief
  • Credit reporting 5 18.5% 0% relief
  • Vehicle loan 2 7.4% 0% relief
  • Credit reporting, 2 7.4% 0% relief
  • Credit card 1 3.7% 0% relief

How Sterling Credit Corp.'s 27 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 17
Credit reporting or other personal consumer reports 5
Vehicle loan or lease 2
Credit reporting, credit repair services, or other personal consumer reports 2
Credit card or prepaid card 1

Top States

State Complaints
PA 10
FL 6
GA 3
NY 2
TX 2
KY 1
NC 1
NJ 1
AZ 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 7
Problem with a company's investigation into an existing problem 5
Took or threatened to take negative or legal action 3
False statements or representation 3
Threatened to contact someone or share information improperly 2
Communication tactics 2
Managing the loan or lease 2
Problem when making payments 1
Problem with a credit reporting company's investigation into an existing problem 1
Incorrect information on your report 1

Yearly Trend

Year Complaints Timely
2018 7 85.7%
2019 2 50%
2020 2 100%
2021 4 100%
2022 2 100%
2023 6 0%
2024 2 0%
2025 2 0%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Sterling Credit Corp.

Sterling Credit Corp. has accumulated 27 consumer complaints in the CFPB public database, with filings active across 9 U.S. states. Of those submissions, 15 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2018, and the most recent logged activity is 2025-12-04, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Sterling Credit Corp. reports a 55.6% timely-response rate and has closed 63% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Sterling Credit Corp.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Sterling Credit Corp. have?

Sterling Credit Corp. has received 27 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Sterling Credit Corp. respond to complaints on time?

Sterling Credit Corp. has a 55.6% timely response rate to CFPB complaints.

What is the most common complaint about Sterling Credit Corp.?

The most common issue reported against Sterling Credit Corp. is "Attempts to collect debt not owed" in the "Debt collection" product category.

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