CFPB · Narrative-heavy record
Sterling Credit Corp.
35 CFPB complaints · 62.9% with narratives · top issue Attempts to collect debt not owed.
Sterling Credit Corp.: 62.9% of 35 filings include consumer narratives. Timely 51.4% · relief 0% · top product Debt collection. Allegations, not findings.
- Narrative-heavy record
- -87.5% filings 2018 to 2026
CFPB relief outcome brief
CCDB company sterling-credit-corp
0% relief · 51.4% timely · 35 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
Sterling Credit Corp. closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Sterling Credit Corp.'s 35 filings include narrative text
62.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Sterling Credit Corp. complaint mix by product
- Debt collection 23 65.7% – 0% relief
- Credit reporting 6 17.1% – 0% relief
- Vehicle loan 3 8.6% – 0% relief
- Credit reporting, 2 5.7% – 0% relief
- Credit card 1 2.9% – 0% relief
How Sterling Credit Corp.'s 35 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 23 |
| Credit reporting or other personal consumer reports | 6 |
| Vehicle loan or lease | 3 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Credit card or prepaid card | 1 |
Where Sterling Credit Corp. complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- PA
- 34.3% of this company's filings
Sterling Credit Corp. falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -87.5% vs 2018
Top States
| State | Complaints |
|---|---|
| PA | 12 |
| FL | 6 |
| GA | 4 |
| TX | 3 |
| WI | 2 |
| NY | 2 |
| AZ | 2 |
| KY | 1 |
| NC | 1 |
| IN | 1 |
| NJ | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 11 |
| Problem with a company's investigation into an existing problem | 6 |
| Took or threatened to take negative or legal action | 4 |
| False statements or representation | 3 |
| Communication tactics | 3 |
| Managing the loan or lease | 2 |
| Threatened to contact someone or share information improperly | 2 |
| Incorrect information on your report | 1 |
| Problems at the end of the loan or lease | 1 |
| Problem when making payments | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 8 | 87.5% |
| 2019 | 3 | 66.7% |
| 2020 | 3 | 100% |
| 2021 | 4 | 100% |
| 2022 | 2 | 100% |
| 2023 | 6 | 0% |
| 2024 | 4 | 0% |
| 2025 | 4 | 0% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Sterling Credit Corp.'s narrative-rich complaint ledger
Sterling Credit Corp.'s 35 logged complaints stay concentrated: only 11 states show a filing. 62.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2018 through 2026-06-04.
Sterling Credit Corp. answers 51.4% of complaints inside the CFPB's tracked window and closes 57.1% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Sterling Credit Corp..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Sterling Credit Corp.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 35.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 51.4%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Sterling Credit Corp. (51.4% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record