CFPB · Single-product concentration

Stevens Business Service, Inc.

74 CFPB complaints · 87.8% in "Debt collection" · top issue Attempts to collect debt not owed.

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74 CFPB complaints

Stevens Business Service, Inc.: 87.8% of 74 CFPB complaints sit in "Debt collection". Timely 98.6% · relief 1.4%. Allegations, not findings.

  • Single-product concentration
  • -50% filings 2013 to 2025

CFPB relief outcome brief

CCDB company stevens-business-service-inc

1.4% relief · 98.6% timely · 74 filings · Debt collection

Same-product relief peers

Nearest relief peer: Linebarger Goggan Blair & Sampson LLP (1.4% relief)

Stevens Business Service, In…1.4%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Stevens Business Service, Inc. and nearest filing-volume peers

Stevens Business Service, Inc. closes 1.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Stevens Business Service, Inc.'s 74 filings include narrative text

56.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 98.6%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 1.4%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Stevens Business Service, Inc. complaint mix by product

Total complaints: 74

Stevens Business Service, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 74 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 65 complaints (87.8%), resolution 1.5% Debt collection 87.8% Credit reporting,: 7 complaints (9.5%), resolution 0.0% Credit reporting, 9.5% Credit card: 1 complaints (1.4%), resolution 0.0% Credit reporting: 1 complaints (1.4%), resolution 0.0%
  • Debt collection 65 87.8% – 2% relief
  • Credit reporting, 7 9.5% – 0% relief
  • Credit card 1 1.4% – 0% relief
  • Credit reporting 1 1.4% – 0% relief

How Stevens Business Service, Inc.'s 74 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 65
Credit reporting, credit repair services, or other personal consumer reports 7
Credit card 1
Credit reporting 1

Where Stevens Business Service, Inc. complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
MA
37.8% of this company's filings
MA28NY23CA4RI3FL2PA2IL2MO2

Stevens Business Service, Inc. falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2025
1
-50% vs 2013
0510152025 20132014201520162017201820192020202120222025 1

Top States

State Complaints
MA 28
NY 23
CA 4
RI 3
FL 2
PA 2
IL 2
MO 2
NC 2
AR 1
VA 1
TN 1
MT 1

Top Issues

Issue Complaints
Attempts to collect debt not owed 32
Written notification about debt 11
Cont'd attempts collect debt not owed 9
Disclosure verification of debt 7
Incorrect information on your report 5
Communication tactics 3
False statements or representation 2
Problem when making payments 1
Improper use of my credit report 1
Improper contact or sharing of info 1
Problem with a credit reporting company's investigation into an existing problem 1
Improper use of your report 1

Yearly Trend

Year Complaints Timely
2013 2 100%
2014 2 100%
2015 1 100%
2016 8 100%
2017 10 100%
2018 9 100%
2019 6 100%
2020 8 100%
2021 21 100%
2022 6 100%
2025 1 0%

Source: CFPB Consumer Complaint Database

Stevens Business Service, Inc. filings cluster in one product

Stevens Business Service, Inc.'s 74 logged complaints stay concentrated: only 13 states show a filing. 56.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2025-01-16.

Stevens Business Service, Inc. answers 98.6% of complaints inside the CFPB's tracked window and closes 91.9% with a written explanation. 1.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Stevens Business Service, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Stevens Business Service, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest companies by total CFPB complaints. This record: 74.

4 peers

Similar timely response rate

Nearest companies by CFPB 15-day timely-response %. This record: 98.6%.

4 peers

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Stevens Business Service, Inc. (98.6% timely; 1.4% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration