CFPB · Narrative-heavy record

Stewart Information Services

50 CFPB complaints · 64% with narratives · top issue Closing on a mortgage.

50 CFPB complaints

Stewart Information Services: 64% of 50 filings include consumer narratives. Timely 92% · relief 10% · top product Mortgage. Allegations, not findings.

  • Narrative-heavy record
  • 0% filings 2015 to 2026

CFPB relief outcome brief

CCDB company stewart-information-services

10% relief · 92% timely · 50 filings · Mortgage

Nearest relief peer: Primary Residential Mortgage (10% relief)

Stewart Information Services…10%Credit Bureau of Carbon Coun…3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises…1%
Closed-with-relief % among Stewart Information Services and nearest filing-volume peers

Stewart Information Services closes 10% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Stewart Information Services's 50 filings include narrative text

64% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 92.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 10.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Stewart Information Services complaint mix by product

Total complaints: 50

Stewart Information Services complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 50 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 34 complaints (68.0%), resolution 11.8% Mortgage 68.0% Debt collection: 9 complaints (18.0%), resolution 11.1% Debt collection 18.0% Money transfer,: 2 complaints (4.0%), resolution 0.0% Payday loan,: 2 complaints (4.0%), resolution 0.0% Credit reporting: 1 complaints (2.0%), resolution 0.0% Other financial: 1 complaints (2.0%), resolution 0.0% Credit reporting,: 1 complaints (2.0%), resolution 0.0%
  • Mortgage 34 68.0% 12% relief
  • Debt collection 9 18.0% 11% relief
  • Money transfer, 2 4.0% 0% relief
  • Payday loan, 2 4.0% 0% relief
  • Credit reporting 1 2.0% 0% relief
  • Other financial 1 2.0% 0% relief
  • Credit reporting, 1 2.0% 0% relief

How Stewart Information Services's 50 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 34
Debt collection 9
Money transfer, virtual currency, or money service 2
Payday loan, title loan, or personal loan 2
Credit reporting or other personal consumer reports 1
Other financial service 1
Credit reporting, credit repair services, or other personal consumer reports 1

Where Stewart Information Services complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
TX
16% of this company's filings
TX8CA8MD5NM4VA3IL3FL3AZ2

Stewart Information Services complaints by year

Annual filing volume from the CFPB public database

Trend in view
2026
2
0% vs 2015
0246810 20152016201720182019202020222023202420252026 2

Top States

State Complaints
TX 8
CA 8
MD 5
NM 4
VA 3
IL 3
FL 3
AZ 2
WA 2
NC 2
OK 1
SD 1
LA 1
NY 1
GA 1
CO 1
NV 1
MO 1
IA 1

Top Issues

Issue Complaints
Closing on a mortgage 9
Trouble during payment process 8
Settlement process and costs 7
Took or threatened to take negative or legal action 5
Applying for a mortgage or refinancing an existing mortgage 4
Attempts to collect debt not owed 3
Struggling to pay mortgage 3
Incorrect information on your report 2
Application, originator, mortgage broker 2
Loan servicing, payments, escrow account 1
Fraud or scam 1
Problem with customer service 1
False statements or representation 1
Money was not available when promised 1
Problem with the payoff process at the end of the loan 1
Can't contact lender or servicer 1

Yearly Trend

Year Complaints Timely
2015 2 100%
2016 9 100%
2017 2 100%
2018 9 100%
2019 1 100%
2020 3 100%
2022 5 80%
2023 7 71.4%
2024 7 100%
2025 3 66.7%
2026 2 100%

Source: CFPB Consumer Complaint Database

Stewart Information Services's narrative-rich complaint ledger

Stewart Information Services's 50 logged complaints stay concentrated: only 19 states show a filing. 64% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-06-01.

Stewart Information Services answers 92% of complaints inside the CFPB's tracked window and closes 86% with a written explanation. 10% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Closing on a mortgage."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Stewart Information Services.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Stewart Information Services: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Stewart Information Services (92% timely; 10% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record