Total complaints
31
Filed since 2015
31 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
31 consumer complaints filed with the CFPB
This profile shows Stewart Information Services's complaint history from CFPB public records. 31 consumers have filed complaints since 2015. The company has a 96.8% timely response rate and has provided relief in 9.7% of cases.
Total complaints
31
Filed since 2015
Timely response
96.8%
CFPB-tracked response window
Relief rate
9.7%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Stewart Information Services's 31 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Mortgage | 21 |
| Debt collection | 4 |
| Money transfer, virtual currency, or money service | 2 |
| Payday loan, title loan, or personal loan | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| Credit reporting or other personal consumer reports | 1 |
| Other financial service | 1 |
| State | Complaints |
|---|---|
| TX | 6 |
| CA | 5 |
| VA | 2 |
| IL | 2 |
| NM | 2 |
| MD | 2 |
| AZ | 2 |
| CO | 1 |
| MO | 1 |
| NV | 1 |
| FL | 1 |
| GA | 1 |
| SD | 1 |
| OK | 1 |
| IA | 1 |
| NY | 1 |
| Issue | Complaints |
|---|---|
| Settlement process and costs | 6 |
| Closing on a mortgage | 4 |
| Trouble during payment process | 4 |
| Applying for a mortgage or refinancing an existing mortgage | 3 |
| Attempts to collect debt not owed | 2 |
| Incorrect information on your report | 2 |
| Struggling to pay mortgage | 2 |
| Application, originator, mortgage broker | 1 |
| Problem with customer service | 1 |
| Loan servicing, payments, escrow account | 1 |
| False statements or representation | 1 |
| Problem with the payoff process at the end of the loan | 1 |
| Took or threatened to take negative or legal action | 1 |
| Fraud or scam | 1 |
| Money was not available when promised | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 2 | 100% |
| 2016 | 7 | 100% |
| 2017 | 1 | 100% |
| 2018 | 5 | 100% |
| 2020 | 2 | 100% |
| 2022 | 5 | 80% |
| 2023 | 3 | 100% |
| 2024 | 4 | 100% |
| 2025 | 2 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Stewart Information Services has accumulated 31 consumer complaints in the CFPB public database, with filings active across 16 U.S. states. Of those submissions, 15 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2025-06-19, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Stewart Information Services reports a 96.8% timely-response rate and has closed 87.1% of cases with a written explanation to the consumer. 9.7% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 6.5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Settlement process and costs".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Stewart Information Services: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Stewart Information Services has received 31 consumer complaints filed with the Consumer Financial Protection Bureau.
Stewart Information Services has a 96.8% timely response rate to CFPB complaints.
The most common issue reported against Stewart Information Services is "Settlement process and costs" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.