2026 data Public-data reference. official source

Companies: S

Companies starting with S that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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5.5K companies starting with "S"

Showing 4.8K–4.8K of 5.5K

Sort by: Name Most Complaints Timely Response
Company Complaints
still lacking a replacement for her job 1
still led to inaccurate reporting -- the loan showed as closed 3
still manufacture the cabinets I purchased in XXXX. My check for {$2000.00} was endorsed by XXXX XXXX XXXX XXXX on XXXX XXXX 1
still monthly and illegal escrow funds 1
still needing to refinance because XXXX is XXXX 1
still no acknowledgment of the issue for resolution. 1
still no call. I had to call you. To which I was told there was nothing they could do and there was no even trying to see what one could do. 1
still no change. I called XXXX 1
still no credit 1
still no fax 1
still no information. I called Tuesday and they said it should be going to the next process sometime soon. So I called back later Tuesday with no update. I called Wednesday 1
still no kit. And the account still looks to be open. 1
still no letter from XXXX indicated what they were going to do. I also just asked them to cancel the escrow when I discussed with the supervisor. I called back today to see today if they completed a reanalysis of my escrow. They stated they the complete the analysis and still won't change the amount to the exact same size condo down the street. I then asked if they have started the process of refunding my escrow account. She indicated they denied my request as I didn't have flood insurance on my property. I indicated I did have flood insurance as apparently they assigned me a flood insurance policy even though I had one through our XXXX XXXX. Apparently they sent a request to my condo address which we do not reside in and never to my home mailing address. So I told the representative today that I have the policy in front of me so that wasn't a valid excuse not to refund my escrow. She indicated that I needed to speak with the insurance department. I spoke to them and they said if I could send a copy of my current policy over today 1
still no resolve. No representative or supervisor has shown any level of compassion 1
still NO. I could not find any way or solution to have my life saving money back 1
still not informing us of this. Upon examination of Real Time Resolutions website 1
still nothing 1
still offer you valuable information to help you move forward on your own. 1
still on my credit report,,EQUIFAX 1
still on my credit report,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,FL,33180,,Consent provided,Web,2020-12-21,Closed with explanation,Yes,N/A,4024846 1
still open on Equifax XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX {$670.00} Collection account disputed 3
still pay the 3 % commission for the buyer agent. 1
still refused to do something to take care of this already delayed request that could have such a profound impact if not completed in a timely manner. 1
still remained at 2.37. I informed Mr. XXXX that I no longer wanted the loan if the rate is 2.37. After several back and forth the rate was changed to 2.25 and my wife and I signed the final documents needed prior to closing. After a few weeks of no closing date and no response to my emails or calls I just wanted to end the process. At that point I was called and told that we can close and changing the title company shouldnt be a problem. That Amerisave ccx would contact new title company and get back with me on closing. A week or so later no email response or calls returned. When I called the title company they said no one has been in contact or forwarded any paperwork for closing. I finally received an email from Mr. XXXX stating there is now an issue with DTI 1
still remaining lost checks 1
still representing XXXX as a customer service representative. After explaining what happened with XXXX XXXX 1
still showed a charged-off amount of {$520.00} with multiple past-due payments. 2
still shows today misleading marketing information. 1
still shows United Wholesale mortgage holding a loan with monthly deductions. 1
still terrorize me with foreclosure threats and foreclosure actions despite the fact that for XXXX long years 1
still the assignee 1
still they refuse to assist me with this dispute 1
still they would not remove her. This has put so much XXXX on my friend and our relationship. This school was a fraud from beginning to end.,,Navient Solutions 1
still to this day after filing a law suit no help 1
still unable to contact the lender or access my account information 1
still unable to review my credit report after logging in 2
still violates the law. '' At best 1
still waiting to find out if I am hired or not 1
still was under the 0 % promotional offer. 1
still when I call the same over and over again they don't have my funds nor emails. I haven't had this issue with them before. correspond via email with Chime and all emails been received. So they're saying except for now 1 1/2 months. I know they're lying don't comprehend why. Literally 1
still with totally incorrect numbers that were not fixed. Instead of going back and fixing the error from the beginning 1
still without a decision on my loan modification. In a letter dated XXXX XXXX 1
still without any documentation or access from the bank regarding my account 1
still without any valid reason why they chose to close our account and simply claim they donot practice any type XXXX discrimination. 1
still XX/XX/22 and again 1
Stillman, P.C. d.b.a. Stillman Law Office 150
Stilt Inc 18
stipulating that they will reimburse the cost of the inspection. Based on the inspection report 1
Stipulation of Facts from XXXX XXXX and the Court 's order. I 'm demanding XXXX delete this credit line if XXXX ca n't prove they are legally required to report it.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TX,XXXXX,,Consent provided,Web,2017-09-24,Closed with non-monetary relief,Yes,N/A,2682980 1
stipulation or expectation does chase have that I suddenly one day didn't meet your criteria and therefore you can disregard the promotional rate? Because I was never notified that I stopped meeting your credit criteria 1

About this letter-indexed view

This page lists every company beginning with the letter S that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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