CFPB · Single-product concentration
Sterling Home Loans Inc
4 CFPB complaints · 100% in "Mortgage" · top issue Loan modification,collection,foreclosure.
Sterling Home Loans Inc: 100% of 4 CFPB complaints sit in "Mortgage". Timely 100% · relief 25%. Allegations, not findings.
- Single-product concentration
- +100% filings 2012 to 2016
CFPB relief outcome brief
CCDB company sterling-home-loans-inc
25% relief · 100% timely · 4 filings · Mortgage
Same-product relief peers
Nearest relief peer: Amerisave Mortgage Corporation (24.7% relief)
Sterling Home Loans Inc closes 25% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Sterling Home Loans Inc complaint mix by product
- Mortgage 4 100.0% – 25% relief
How Sterling Home Loans Inc's 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 4 |
Sterling Home Loans Inc rising annual filings
Annual filing volume from the CFPB public database
- 2016
- 2
- +100% vs 2012
Top States
| State | Complaints |
|---|---|
| CA | 4 |
Top Issues
| Issue | Complaints |
|---|---|
| Loan modification,collection,foreclosure | 4 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 1 | 100% |
| 2013 | 1 | 100% |
| 2016 | 2 | 100% |
Source: CFPB Consumer Complaint Database
Sterling Home Loans Inc filings cluster in one product
Sterling Home Loans Inc's 4 logged complaints stay concentrated: only 1 state shows a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2016-05-12.
Sterling Home Loans Inc answers 100% of complaints inside the CFPB's tracked window and closes 75% with a written explanation. 25% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Loan modification,collection,foreclosure."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Sterling Home Loans Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Sterling Home Loans Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 4.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Sterling Home Loans Inc (100% timely; 25% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration