2026 data Public-data reference. official source

Companies: S

Companies starting with S that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

5.5K companies starting with "S"

Showing 251–300 of 5.5K

Company Complaints
saying only that she could give me XXXX 's customer service number 1
saying only to contact MOHELA. 1
saying she could not do that with the police report. 1
saying she had forwarded them to XXXX. 1
saying she was from your ''company '' doing an ''occupancy check '' i signed her ''paperwork '' of occupancy. she wanted my drivers license 1
saying that Unfortunately 1
saying that a credit manager would be contacting me. There can be little doubt why your company has the reputation it does when perusing reputable online sites. 1
saying that funds would have been returned in the manner received 1
saying that I 'd need to file a Police Report to have access to the tape. I 'd asked him if there was any other way I could view the tape 1
saying that I could still dispute the alleged debt. I emailed back clarifying that I have had disputed the debt with the previous debt collector 1
saying that I did not provide any new information. 1
saying that I was not qualified for the bonus because I had a similar product before. The product being referred to is Platinum card but not XXXX XXXX card. In addition 1
saying that Ms. XXXX and Ms. XXXX are not listed on the account. 1
saying that my application was lost in the mail. In some cases 1
saying that no one picked up on the attempted call and another call would be attempted in the future. I also disputed this claim and asked that it be put in writing to describe what actually occurred. In addition to all of this 1
saying that our account is permanently limited 1
saying that people like me need to learn. She laughed 1
saying that she meant 30 regular days ... lies again! 1
saying that since I agreed to the charge 1
saying that the 15 % option was off the table. He went dark and has been unavailable by email or phone. It's now almost XXXX ET and he still hasn't followed-up. 1
saying that the account had been closed due to a delinquent charge. I challenged her on that claim because I clearly paid my bill in full prior to its due date of XXXX XXXX 1
saying that the current creditor is XXXX XXXX XXXX XXXX Which means ZBS giving us a name of company that is not the current servicer 1
saying that the date on which we contacted them regarding the {$9200.00} outstanding reimbursement was the date we reported the fraudulent check '' ( XX/XX/2021 ). First 1
SAYING THAT THE EMAIL HE WAS SENDING THE MONEY TO WAS THE DEPARTMENT THAT ACTUALLY WOULD BE ACTIVATING MY CARD. 1
saying that they are attempting to collect an unpaid medical bill from XXXX XXXX XXXX 1
saying that they aren't liable for any fraud or scams. 1
saying that they could not find the form 1
saying that they don't know what they security protocol is or have answers 1
saying the entire check is on HOLD until XX/XX/XXXX. 1
saying the issue is with the local fencing company 1
saying the same thing as mentioned in number one ( 1 ) of my complaint- stating they will forward my newest email to the same unnamed department within American Express and follow up with me. Again 1
saying the same thing XXXX told me initially. 1
saying there was already a client 1
saying these credit card accounts had been closed. The entire reason I paid off the balances 1
saying they are trying to help me find alternatives to foreclosure but I need to call them. '' But this letter is not mailed before XXXX ... it is n't even postmarked on the Monday AFTER XXXX. This letter is postmarked XXXX XXXX ( letter and postmark attached ) on the Tuesday after XXXX ... and I do n't receive it until late in the day XXXX XXXX -- five days before my sale date 1
saying they can not open links and the case was closed. They instructed me to resubmit the form as an email attachment 1
saying they did not receive my XXXX payment and that I was now two months behind 1
saying they dont issue such letters and to use the claim acknowledgment instead. 1
saying they had to due to quality issues when you ask for someone who is in a higher position 1
saying this account is not available for appeal on modification. My loam is not owned by fredimac of frannymay 1
saying to call them at the provided number and enter a XXXX digit code. I called the number 1
saying Zelle warns you 1
SAYS I HAVE THE RIGHT TO PRIVACY 15 U.S.C. 1681 SAYS A CONSUMER REPORTING AGENCY CAN'T FURNISH AN ACCOUNT WITHOUT MY WRITTEN CONSENT. I XXXX XXXX have never gave EQUIFAX 1
SAYS I HAVE THE RIGHT TO PRIVACY 15 U.S.C. 1681 SAYS A CONSUMER REPORTING AGENCY CAN'T FURNISH AN ACCOUNT WITHOUT MY WRITTEN CONSENT. I XXXX XXXX have never gave XXXX 2
says is fraudulent. They told me that their company policy is 30 days. Last I checked the consumer reporting agencies MUST abide by FEDERAL law 1
says that financial institutions 1
says that only XXXX can address benefit issues ( XXXX 1
says that there is a {$2200.00} balance. So how does that work. Assuming for argument sake Equifax was correct 1
says XXXX 1
SB Holdings, Inc. 16

About this letter-indexed view

This page lists every company beginning with the letter S that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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