CFPB · Single-product concentration

SKO Brenner American, Inc.

70 CFPB complaints · 97.1% in "Debt collection" · top issue Cont'd attempts collect debt not owed.

70 CFPB complaints

SKO Brenner American, Inc.: 97.1% of 70 CFPB complaints sit in "Debt collection". Timely 100% · relief 51.4%. Allegations, not findings.

  • Single-product concentration
  • -87.5% filings 2013 to 2021

CFPB relief outcome brief

CCDB company sko-brenner-american-inc

51.4% relief · 100% timely · 70 filings · Debt collection

Nearest relief peer: Optima Recovery Services LLC. (50.9% relief)

SKO Brenner American, Inc.(this)51.4%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among SKO Brenner American, Inc. and nearest filing-volume peers

SKO Brenner American, Inc. closes 51.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

SKO Brenner American, Inc. scores strongest on relief provided (100/100 percentile-benchmarked) and weakest on closed with explanation (3/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

76 /100 grade B

Relief provided

100 / 100 percentile-benchmarked

51.4% of complaints closed with relief to the consumer

Timely response

100 / 100 percentile-benchmarked

100% of complaints answered inside the CFPB 15-day window

Closed with explanation

3 / 100 percentile-benchmarked

47.1% of complaints closed with an explanation to the consumer

How 70 complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

Subscribe (RSS)
Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 51.4%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

SKO Brenner American, Inc. complaint mix by product

Total complaints: 70

SKO Brenner American, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 70 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 68 complaints (97.1%), resolution 51.5% Debt collection 97.1% Bank account: 1 complaints (1.4%), resolution 0.0% Credit card: 1 complaints (1.4%), resolution 100.0%
  • Debt collection 68 97.1% – 52% relief
  • Bank account 1 1.4% – 0% relief
  • Credit card 1 1.4% – 100% relief

How SKO Brenner American, Inc.'s 70 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 68
Bank account or service 1
Credit card 1

Where SKO Brenner American, Inc. complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
CA
22.9% of this company's filings
CA16FL7NY6TX4GA4VA4PA4NJ4

SKO Brenner American, Inc. falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2021
1
-87.5% vs 2013
0510152025 2013201420152016201720182021 1

Top States

State Complaints
CA 16
FL 7
NY 6
TX 4
GA 4
VA 4
PA 4
NJ 4
MO 3
NV 3
OK 2
CO 2
ID 1
TN 1
CT 1
MA 1
WI 1
MT 1
NH 1
AK 1

Top Issues

Issue Complaints
Cont'd attempts collect debt not owed 33
Disclosure verification of debt 11
Written notification about debt 7
Attempts to collect debt not owed 7
Communication tactics 5
False statements or representation 4
Deposits and withdrawals 1
Billing disputes 1
Improper contact or sharing of info 1

Yearly Trend

Year Complaints Timely
2013 8 100%
2014 18 100%
2015 13 100%
2016 7 100%
2017 22 100%
2018 1 100%
2021 1 100%

Source: CFPB Consumer Complaint Database

SKO Brenner American, Inc. filings cluster in one product

SKO Brenner American, Inc.'s 70 logged complaints stay concentrated: only 22 states show a filing. Only 20% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2021-06-19.

SKO Brenner American, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 47.1% with a written explanation. 51.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about SKO Brenner American, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for SKO Brenner American, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for SKO Brenner American, Inc. (100% timely; 51.4% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration