CFPB · Single-product concentration
Smith Debnam Narron Drake Saintsing & Myers LLP
122 CFPB complaints · 87.7% in "Debt collection" · top issue False statements or representation.
Smith Debnam Narron Drake Saintsing & Myers LLP: 87.7% of 122 CFPB complaints sit in "Debt collection". Timely 97.5% · relief 0.8%. Allegations, not findings.
- Single-product concentration
- +1000% filings 2014 to 2026
CFPB relief outcome brief
CCDB company smith-debnam-narron-drake-saintsing-myers-llp
0.8% relief · 97.5% timely · 122 filings · Debt collection
Same-product relief peers
Nearest relief peer: Cng Financial Corporation (0.8% relief)
Smith Debnam Narron Drake Saintsing & Myers LLP closes 0.8% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Smith Debnam Narron Drake Saintsing & Myers LLP scores strongest on timely response (96/100 percentile-benchmarked) and weakest on relief provided (4/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
4 / 100 percentile-benchmarked
0.8% of complaints closed with relief to the consumer
Timely response
96 / 100 percentile-benchmarked
97.5% of complaints answered inside the CFPB 15-day window
Closed with explanation
94 / 100 percentile-benchmarked
96.7% of complaints closed with an explanation to the consumer
Most of Smith Debnam Narron Drake Saintsing & Myers LLP's 122 filings include narrative text
41.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Smith Debnam Narron Drake Saintsing & Myers LLP complaint mix by product
- Debt collection 107 87.7% – 1% relief
- Credit reporting 5 4.1% – 0% relief
- Vehicle loan 3 2.5% – 0% relief
- Checking or 2 1.6% – 0% relief
- Credit reporting, 2 1.6% – 0% relief
- Money transfer, 2 1.6% – 0% relief
- Credit card 1 0.8% – 0% relief
How Smith Debnam Narron Drake Saintsing & Myers LLP's 122 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 107 |
| Credit reporting or other personal consumer reports | 5 |
| Vehicle loan or lease | 3 |
| Checking or savings account | 2 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Money transfer, virtual currency, or money service | 2 |
| Credit card | 1 |
Concentrated filing states for Smith Debnam Narron Drake Saintsing & Myers LLP
Top states by attributed CFPB complaint volume for this company
- Leading state
- NC
- 83.6% of this company's filings
Smith Debnam Narron Drake Saintsing & Myers LLP rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 11
- +1000% vs 2014
Top States
| State | Complaints |
|---|---|
| NC | 102 |
| SC | 13 |
| VA | 3 |
| FL | 2 |
| NY | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| False statements or representation | 28 |
| Took or threatened to take negative or legal action | 24 |
| Written notification about debt | 19 |
| Attempts to collect debt not owed | 14 |
| Communication tactics | 13 |
| Problem with a company's investigation into an existing problem | 4 |
| Incorrect information on your report | 3 |
| Taking/threatening an illegal action | 3 |
| Disclosure verification of debt | 2 |
| Cont'd attempts collect debt not owed | 2 |
| Threatened to contact someone or share information improperly | 2 |
| Struggling to pay your loan | 2 |
| Closing an account | 1 |
| Opening an account | 1 |
| Delinquent account | 1 |
| Unexpected or other fees | 1 |
| Problems at the end of the loan or lease | 1 |
| Confusing or misleading advertising or marketing | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 1 | 100% |
| 2015 | 9 | 77.8% |
| 2016 | 7 | 100% |
| 2017 | 8 | 100% |
| 2018 | 7 | 100% |
| 2019 | 6 | 100% |
| 2020 | 4 | 100% |
| 2021 | 7 | 100% |
| 2022 | 11 | 90.9% |
| 2023 | 25 | 100% |
| 2024 | 9 | 100% |
| 2025 | 17 | 100% |
| 2026 | 11 | 100% |
Source: CFPB Consumer Complaint Database
Smith Debnam Narron Drake Saintsing & Myers LLP filings cluster in one product
Smith Debnam Narron Drake Saintsing & Myers LLP's 122 logged complaints stay concentrated: only 5 states show a filing. 41.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-06-23.
Smith Debnam Narron Drake Saintsing & Myers LLP answers 97.5% of complaints inside the CFPB's tracked window and closes 96.7% with a written explanation. 0.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "False statements or representation."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Smith Debnam Narron Drake Saintsing & Myers LLP.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Smith Debnam Narron Drake Saintsing & Myers LLP: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 122.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Smith Debnam Narron Drake Saintsing & Myers LLP (97.5% timely; 0.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration