Total complaints
89
Filed since 2014
89 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
89 consumer complaints filed with the CFPB
This profile shows Smith Debnam Narron Drake Saintsing & Myers LLP's complaint history from CFPB public records. 89 consumers have filed complaints since 2014. The company has a 96.6% timely response rate and has provided relief in 1.1% of cases.
Total complaints
89
Filed since 2014
Timely response
96.6%
CFPB-tracked response window
Relief rate
1.1%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Smith Debnam Narron Drake Saintsing & Myers LLP's 89 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 79 |
| Credit reporting or other personal consumer reports | 3 |
| Money transfer, virtual currency, or money service | 2 |
| Vehicle loan or lease | 2 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| Checking or savings account | 1 |
| Credit card | 1 |
| State | Complaints |
|---|---|
| NC | 74 |
| SC | 9 |
| VA | 2 |
| FL | 2 |
| NY | 1 |
| Issue | Complaints |
|---|---|
| Took or threatened to take negative or legal action | 20 |
| False statements or representation | 16 |
| Written notification about debt | 14 |
| Communication tactics | 11 |
| Attempts to collect debt not owed | 9 |
| Taking/threatening an illegal action | 3 |
| Incorrect information on your report | 2 |
| Problem with a company's investigation into an existing problem | 2 |
| Disclosure verification of debt | 2 |
| Threatened to contact someone or share information improperly | 2 |
| Cont'd attempts collect debt not owed | 2 |
| Struggling to pay your loan | 2 |
| Unexpected or other fees | 1 |
| Confusing or misleading advertising or marketing | 1 |
| Opening an account | 1 |
| Delinquent account | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 1 | 100% |
| 2015 | 8 | 75% |
| 2016 | 5 | 100% |
| 2017 | 8 | 100% |
| 2018 | 6 | 100% |
| 2019 | 4 | 100% |
| 2020 | 4 | 100% |
| 2021 | 6 | 100% |
| 2022 | 9 | 88.9% |
| 2023 | 15 | 100% |
| 2024 | 6 | 100% |
| 2025 | 15 | 100% |
| 2026 | 2 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Smith Debnam Narron Drake Saintsing & Myers LLP has accumulated 89 consumer complaints in the CFPB public database, with filings active across 5 U.S. states. Of those submissions, 26 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-01-23, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Smith Debnam Narron Drake Saintsing & Myers LLP reports a 96.6% timely-response rate and has closed 98.9% of cases with a written explanation to the consumer. 1.1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 10.1% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Took or threatened to take negative or legal action".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Smith Debnam Narron Drake Saintsing & Myers LLP: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Smith Debnam Narron Drake Saintsing & Myers LLP has received 89 consumer complaints filed with the Consumer Financial Protection Bureau.
Smith Debnam Narron Drake Saintsing & Myers LLP has a 96.6% timely response rate to CFPB complaints.
The most common issue reported against Smith Debnam Narron Drake Saintsing & Myers LLP is "Took or threatened to take negative or legal action" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.