CFPB · Narrative-heavy record
Smart Auto Leasing
4 CFPB complaints · 50% with narratives · top issue Improper use of your report.
Smart Auto Leasing: 50% of 4 filings include consumer narratives. Timely 0% · relief 0% · top product Credit reporting or other personal consumer reports. Allegations, not findings.
- Narrative-heavy record
- -50% filings 2015 to 2026
CFPB relief outcome brief
CCDB company smart-auto-leasing
0% relief · 0% timely · 4 filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Fidelity National Information Services, Inc. (FNIS) (0% relief)
Smart Auto Leasing closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Smart Auto Leasing has 4 filings on record, below the 10-complaint threshold this score requires for a stable percentage. A single additional filing can swing a rate by 10+ points at this volume, so no score is shown rather than an unstable one.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Smart Auto Leasing complaint mix by product
- Credit reporting 2 50.0% – 0% relief
- Consumer Loan 1 25.0% – 0% relief
- Debt collection 1 25.0% – 0% relief
How Smart Auto Leasing's 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 2 |
| Consumer Loan | 1 |
| Debt collection | 1 |
Concentrated filing states for Smart Auto Leasing
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 75% of this company's filings
Smart Auto Leasing falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -50% vs 2015
Top States
| State | Complaints |
|---|---|
| TX | 3 |
| NV | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Improper use of your report | 1 |
| Incorrect information on your report | 1 |
| Taking out the loan or lease | 1 |
| Improper contact or sharing of info | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 2 | 0% |
| 2024 | 1 | 0% |
| 2026 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Smart Auto Leasing's narrative-rich complaint ledger
Smart Auto Leasing's 4 logged complaints stay concentrated: only 2 states show a filing. 50% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-02-08.
Smart Auto Leasing answers 0% of complaints inside the CFPB's tracked window and closes 75% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Improper use of your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Smart Auto Leasing.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Smart Auto Leasing: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 4.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 0%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Smart Auto Leasing (0% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record