Total complaints
504
Filed since 2019
504 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
504 consumer complaints filed with the CFPB
This profile shows SinglePoint GI's complaint history from CFPB public records. 504 consumers have filed complaints since 2019. The company has a 99% timely response rate and has provided relief in 0% of cases.
Total complaints
504
Filed since 2019
Timely response
99%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How SinglePoint GI's 504 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Debt collection | 402 |
| Credit reporting or other personal consumer reports | 49 |
| Credit reporting, credit repair services, or other personal consumer reports | 33 |
| Student loan | 18 |
| Credit card | 2 |
| State | Complaints |
|---|---|
| FL | 60 |
| TX | 43 |
| GA | 40 |
| CA | 38 |
| SC | 26 |
| NY | 24 |
| IL | 24 |
| PA | 21 |
| MD | 20 |
| OH | 18 |
| VA | 16 |
| LA | 16 |
| NJ | 15 |
| NC | 15 |
| MI | 14 |
| TN | 13 |
| NV | 13 |
| MO | 12 |
| MN | 10 |
| MS | 8 |
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 189 |
| Written notification about debt | 74 |
| Incorrect information on your report | 49 |
| False statements or representation | 48 |
| Took or threatened to take negative or legal action | 43 |
| Communication tactics | 38 |
| Improper use of your report | 16 |
| Problem with a company's investigation into an existing problem | 13 |
| Threatened to contact someone or share information improperly | 9 |
| Problem with a credit reporting company's investigation into an existing problem | 8 |
| Struggling to repay your loan | 6 |
| Dealing with your lender or servicer | 5 |
| Getting a loan | 2 |
| Other features, terms, or problems | 2 |
| Issue where my lender is my school | 1 |
| Electronic communications | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 10 | 90% |
| 2020 | 51 | 98% |
| 2021 | 70 | 100% |
| 2022 | 42 | 100% |
| 2023 | 62 | 98.4% |
| 2024 | 79 | 98.7% |
| 2025 | 140 | 99.3% |
| 2026 | 50 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
SinglePoint GI has accumulated 504 consumer complaints in the CFPB public database, with filings active across 40 U.S. states. Of those submissions, 168 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2019, and the most recent logged activity is 2026-03-25, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, SinglePoint GI reports a 99% timely-response rate and has closed 99.4% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating SinglePoint GI: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
SinglePoint GI has received 504 consumer complaints filed with the Consumer Financial Protection Bureau.
SinglePoint GI has a 99% timely response rate to CFPB complaints.
The most common issue reported against SinglePoint GI is "Attempts to collect debt not owed" in the "Debt collection" product category.
Read our methodology — how this data is sourced, computed, and verified.