2026 data Public-data reference. official source

SinglePoint GI

504 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

504 consumer complaints filed with the CFPB

This profile shows SinglePoint GI's complaint history from CFPB public records. 504 consumers have filed complaints since 2019. The company has a 99% timely response rate and has provided relief in 0% of cases.

504
Total Complaints
99%
Timely Response
0%
Disputed
0%
Relief Provided
40
States Active
2019
Since

Total complaints

504

Filed since 2019

Timely response

99%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 99.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

SinglePoint GI complaint mix by product

Total complaints: 504

SinglePoint GI complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 504 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 402 complaints (79.8%), resolution 0.0% Debt collection 79.8% Credit reporting: 49 complaints (9.7%), resolution 0.0% Credit reporting 9.7% Credit reporting,: 33 complaints (6.5%), resolution 0.0% Credit reporting, 6.5% Student loan: 18 complaints (3.6%), resolution 0.0% Credit card: 2 complaints (0.4%), resolution 0.0%
  • Debt collection 402 79.8% 0% relief
  • Credit reporting 49 9.7% 0% relief
  • Credit reporting, 33 6.5% 0% relief
  • Student loan 18 3.6% 0% relief
  • Credit card 2 0.4% 0% relief

How SinglePoint GI's 504 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 402
Credit reporting or other personal consumer reports 49
Credit reporting, credit repair services, or other personal consumer reports 33
Student loan 18
Credit card 2

Top States

State Complaints
FL 60
TX 43
GA 40
CA 38
SC 26
NY 24
IL 24
PA 21
MD 20
OH 18
VA 16
LA 16
NJ 15
NC 15
MI 14
TN 13
NV 13
MO 12
MN 10
MS 8

Top Issues

Issue Complaints
Attempts to collect debt not owed 189
Written notification about debt 74
Incorrect information on your report 49
False statements or representation 48
Took or threatened to take negative or legal action 43
Communication tactics 38
Improper use of your report 16
Problem with a company's investigation into an existing problem 13
Threatened to contact someone or share information improperly 9
Problem with a credit reporting company's investigation into an existing problem 8
Struggling to repay your loan 6
Dealing with your lender or servicer 5
Getting a loan 2
Other features, terms, or problems 2
Issue where my lender is my school 1
Electronic communications 1

Yearly Trend

Year Complaints Timely
2019 10 90%
2020 51 98%
2021 70 100%
2022 42 100%
2023 62 98.4%
2024 79 98.7%
2025 140 99.3%
2026 50 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About SinglePoint GI

SinglePoint GI has accumulated 504 consumer complaints in the CFPB public database, with filings active across 40 U.S. states. Of those submissions, 168 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2019, and the most recent logged activity is 2026-03-25, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, SinglePoint GI reports a 99% timely-response rate and has closed 99.4% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating SinglePoint GI: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does SinglePoint GI have?

SinglePoint GI has received 504 consumer complaints filed with the Consumer Financial Protection Bureau.

Does SinglePoint GI respond to complaints on time?

SinglePoint GI has a 99% timely response rate to CFPB complaints.

What is the most common complaint about SinglePoint GI?

The most common issue reported against SinglePoint GI is "Attempts to collect debt not owed" in the "Debt collection" product category.

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