CFPB · Single-product concentration
SinglePoint GI
631 CFPB complaints · 77.2% in "Debt collection" · top issue Attempts to collect debt not owed.
SinglePoint GI: 77.2% of 631 CFPB complaints sit in "Debt collection". Timely 99.2% · relief 0%. Allegations, not findings.
- Single-product concentration
- +750% filings 2019 to 2026
CFPB relief outcome brief
CCDB company singlepoint-gi
0% relief · 99.2% timely · 631 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
SinglePoint GI closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
SinglePoint GI scores strongest on timely response (99/100 percentile-benchmarked) and weakest on relief provided (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
0 / 100 percentile-benchmarked
0% of complaints closed with relief to the consumer
Timely response
99 / 100 percentile-benchmarked
99.2% of complaints answered inside the CFPB 15-day window
Closed with explanation
99 / 100 percentile-benchmarked
99.4% of complaints closed with an explanation to the consumer
Most of SinglePoint GI's 631 filings include narrative text
40.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
SinglePoint GI complaint mix by product
- Debt collection 487 77.2% – 0% relief
- Credit reporting 70 11.1% – 0% relief
- Credit reporting, 49 7.8% – 0% relief
- Student loan 22 3.5% – 0% relief
- Credit card 2 0.3% – 0% relief
- Debt or 1 0.2% – 0% relief
How SinglePoint GI's 631 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 487 |
| Credit reporting or other personal consumer reports | 70 |
| Credit reporting, credit repair services, or other personal consumer reports | 49 |
| Student loan | 22 |
| Credit card | 2 |
| Debt or credit management | 1 |
Nationwide filing states for SinglePoint GI
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 12.4% of this company's filings
SinglePoint GI rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 102
- +750% vs 2019
Top States
| State | Complaints |
|---|---|
| FL | 78 |
| TX | 55 |
| GA | 52 |
| CA | 45 |
| SC | 30 |
| IL | 28 |
| VA | 27 |
| NY | 26 |
| PA | 25 |
| MD | 21 |
| NC | 20 |
| OH | 20 |
| NV | 18 |
| MI | 18 |
| NJ | 17 |
| LA | 17 |
| MO | 16 |
| TN | 15 |
| MN | 12 |
| IN | 11 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 220 |
| Written notification about debt | 94 |
| Incorrect information on your report | 68 |
| False statements or representation | 59 |
| Took or threatened to take negative or legal action | 57 |
| Communication tactics | 44 |
| Problem with a company's investigation into an existing problem | 21 |
| Improper use of your report | 21 |
| Threatened to contact someone or share information improperly | 12 |
| Problem with a credit reporting company's investigation into an existing problem | 12 |
| Dealing with your lender or servicer | 8 |
| Struggling to repay your loan | 6 |
| Issue where my lender is my school | 2 |
| Getting a loan | 2 |
| Other features, terms, or problems | 2 |
| Credit monitoring or identity theft protection services | 1 |
| Electronic communications | 1 |
| Confusing or missing disclosures | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 12 | 91.7% |
| 2020 | 60 | 98.3% |
| 2021 | 83 | 100% |
| 2022 | 50 | 100% |
| 2023 | 75 | 98.7% |
| 2024 | 88 | 98.9% |
| 2025 | 161 | 99.4% |
| 2026 | 102 | 100% |
Source: CFPB Consumer Complaint Database
SinglePoint GI filings cluster in one product
SinglePoint GI's 631 logged complaints reach a nationwide footprint - 41 states have at least one filing. 40.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2019 through 2026-06-24.
SinglePoint GI answers 99.2% of complaints inside the CFPB's tracked window and closes 99.4% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about SinglePoint GI.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for SinglePoint GI: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 631.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for SinglePoint GI (99.2% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration