CFPB · Single-product concentration
Smith & Smith Investors LTD
23 CFPB complaints · 91.3% in "Debt collection" · top issue Attempts to collect debt not owed.
Smith & Smith Investors LTD: 91.3% of 23 CFPB complaints sit in "Debt collection". Timely 87% · relief 8.7%. Allegations, not findings.
- Single-product concentration
- +100% filings 2014 to 2026
CFPB relief outcome brief
CCDB company smith-smith-investors-ltd
8.7% relief · 87% timely · 23 filings · Debt collection
Same-product relief peers
Nearest relief peer: Kohn Law Firm S.C. (8.7% relief)
Smith & Smith Investors LTD closes 8.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Smith & Smith Investors LTD scores strongest on timely response (77/100 percentile-benchmarked) and weakest on relief provided (41/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
41 / 100 percentile-benchmarked
8.7% of complaints closed with relief to the consumer
Timely response
77 / 100 percentile-benchmarked
87% of complaints answered inside the CFPB 15-day window
Closed with explanation
68 / 100 percentile-benchmarked
82.6% of complaints closed with an explanation to the consumer
Most of Smith & Smith Investors LTD's 23 filings include narrative text
52.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Smith & Smith Investors LTD complaint mix by product
- Debt collection 21 91.3% – 5% relief
- Credit reporting, 2 8.7% – 50% relief
How Smith & Smith Investors LTD's 23 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 21 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
Concentrated filing states for Smith & Smith Investors LTD
Top states by attributed CFPB complaint volume for this company
- Leading state
- IA
- 65.2% of this company's filings
Smith & Smith Investors LTD rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 2
- +100% vs 2014
Top States
| State | Complaints |
|---|---|
| IA | 15 |
| NE | 3 |
| MO | 1 |
| CO | 1 |
| MN | 1 |
| SD | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 10 |
| Written notification about debt | 4 |
| False statements or representation | 2 |
| Communication tactics | 2 |
| Cont'd attempts collect debt not owed | 2 |
| Took or threatened to take negative or legal action | 1 |
| Problem with a credit reporting company's investigation into an existing problem | 1 |
| Improper use of your report | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 1 | 0% |
| 2016 | 1 | 0% |
| 2017 | 1 | 100% |
| 2018 | 2 | 100% |
| 2019 | 3 | 100% |
| 2020 | 1 | 100% |
| 2021 | 2 | 100% |
| 2022 | 4 | 100% |
| 2024 | 3 | 100% |
| 2025 | 3 | 100% |
| 2026 | 2 | 50% |
Source: CFPB Consumer Complaint Database
Smith & Smith Investors LTD filings cluster in one product
Smith & Smith Investors LTD's 23 logged complaints stay concentrated: only 6 states show a filing. 52.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-06-09.
Smith & Smith Investors LTD answers 87% of complaints inside the CFPB's tracked window and closes 82.6% with a written explanation. 8.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Smith & Smith Investors LTD.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Smith & Smith Investors LTD: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 23.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 87%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Smith & Smith Investors LTD (87% timely; 8.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration