2026 data Public-data reference. official source

SN SERVICING CORPORATION

696 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

696 consumer complaints filed with the CFPB

This profile shows SN SERVICING CORPORATION's complaint history from CFPB public records. 696 consumers have filed complaints since 2012. The company has a 93.7% timely response rate and has provided relief in 0.1% of cases.

696
Total Complaints
93.7%
Timely Response
3.3%
Disputed
0.1%
Relief Provided
43
States Active
2012
Since

Total complaints

696

Filed since 2012

Timely response

93.7%

CFPB-tracked response window

Relief rate

0.1%

Closed with monetary or non-monetary relief

Timely response rate 93.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.1%
Industry median

Share closed with monetary or non-monetary relief.

SN SERVICING CORPORATION complaint mix by product

Total complaints: 696

SN SERVICING CORPORATION complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 696 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 635 complaints (91.2%), resolution 0.2% Mortgage 91.2% Debt collection: 45 complaints (6.5%), resolution 0.0% Debt collection 6.5% Credit reporting: 9 complaints (1.3%), resolution 0.0% Credit reporting,: 4 complaints (0.6%), resolution 0.0% Checking or: 1 complaints (0.1%), resolution 0.0% Debt or: 1 complaints (0.1%), resolution 0.0% Money transfer,: 1 complaints (0.1%), resolution 0.0%
  • Mortgage 635 91.2% 0% relief
  • Debt collection 45 6.5% 0% relief
  • Credit reporting 9 1.3% 0% relief
  • Credit reporting, 4 0.6% 0% relief
  • Checking or 1 0.1% 0% relief
  • Debt or 1 0.1% 0% relief
  • Money transfer, 1 0.1% 0% relief

How SN SERVICING CORPORATION's 696 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 635
Debt collection 45
Credit reporting or other personal consumer reports 9
Credit reporting, credit repair services, or other personal consumer reports 4
Checking or savings account 1
Debt or credit management 1
Money transfer, virtual currency, or money service 1

Top States

State Complaints
FL 78
CA 67
NY 52
NJ 47
MD 41
IL 33
GA 31
TX 31
NC 28
LA 26
SC 24
MI 22
MA 22
OH 18
TN 18
PA 13
WA 11
AL 11
VA 11
AZ 9

Top Issues

Issue Complaints
Struggling to pay mortgage 303
Trouble during payment process 205
Loan modification,collection,foreclosure 35
Loan servicing, payments, escrow account 31
Closing on a mortgage 19
Applying for a mortgage or refinancing an existing mortgage 18
Took or threatened to take negative or legal action 15
Incorrect information on your report 14
Attempts to collect debt not owed 12
Other 9
Written notification about debt 6
False statements or representation 5
Cont'd attempts collect debt not owed 4
Unable to get your credit report or credit score 4
Problem with a company's investigation into an existing problem 3
Settlement process and costs 2
Application, originator, mortgage broker 2
Disclosure verification of debt 2
Problem with customer service 2
Problem with a credit reporting company's investigation into an existing problem 2

Yearly Trend

Year Complaints Timely
2012 6 100%
2013 13 100%
2014 8 37.5%
2015 27 66.7%
2016 21 81%
2017 31 90.3%
2018 41 87.8%
2019 45 77.8%
2020 81 90.1%
2021 90 100%
2022 73 100%
2023 59 100%
2024 91 100%
2025 85 100%
2026 25 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About SN SERVICING CORPORATION

SN SERVICING CORPORATION has accumulated 696 consumer complaints in the CFPB public database, with filings active across 43 U.S. states. Of those submissions, 180 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2026-03-31, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, SN SERVICING CORPORATION reports a 93.7% timely-response rate and has closed 99.7% of cases with a written explanation to the consumer. 0.1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 3.3% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Struggling to pay mortgage".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating SN SERVICING CORPORATION: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does SN SERVICING CORPORATION have?

SN SERVICING CORPORATION has received 696 consumer complaints filed with the Consumer Financial Protection Bureau.

Does SN SERVICING CORPORATION respond to complaints on time?

SN SERVICING CORPORATION has a 93.7% timely response rate to CFPB complaints.

What is the most common complaint about SN SERVICING CORPORATION?

The most common issue reported against SN SERVICING CORPORATION is "Struggling to pay mortgage" in the "Mortgage" product category.

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