CFPB · Single-product concentration

Siwell Inc

95 CFPB complaints · 95.8% in "Mortgage" · top issue Trouble during payment process.

95 CFPB complaints

Siwell Inc: 95.8% of 95 CFPB complaints sit in "Mortgage". Timely 92.6% · relief 2.1%. Allegations, not findings.

  • Single-product concentration
  • +100% filings 2012 to 2026

CFPB relief outcome brief

CCDB company siwell-inc

2.1% relief · 92.6% timely · 95 filings · Mortgage

Nearest relief peer: Shellpoint Partners, LLC (2% relief)

Siwell Inc (this)2.1%Credit Bureau of CarbonCounty3%Credit Service Company0%Independent Bank Corp.15%American Capital Enterprises,Inc.1%
Closed-with-relief % among Siwell Inc and nearest filing-volume peers

Siwell Inc closes 2.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Siwell Inc scores strongest on closed with explanation (96/100 percentile-benchmarked) and weakest on relief provided (10/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

55 /100 grade C

Relief provided

10 / 100 percentile-benchmarked

2.1% of complaints closed with relief to the consumer

Timely response

87 / 100 percentile-benchmarked

92.6% of complaints answered inside the CFPB 15-day window

Closed with explanation

96 / 100 percentile-benchmarked

97.9% of complaints closed with an explanation to the consumer

Most of Siwell Inc's 95 filings include narrative text

50.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 92.6%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 2.1%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Siwell Inc complaint mix by product

Total complaints: 95

Siwell Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 95 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 91 complaints (95.8%), resolution 2.2% Mortgage 95.8% Credit reporting,: 2 complaints (2.1%), resolution 0.0% Credit reporting: 2 complaints (2.1%), resolution 0.0%
  • Mortgage 91 95.8% – 2% relief
  • Credit reporting, 2 2.1% – 0% relief
  • Credit reporting 2 2.1% – 0% relief

How Siwell Inc's 95 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 91
Credit reporting, credit repair services, or other personal consumer reports 2
Credit reporting or other personal consumer reports 2

Where Siwell Inc complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
TX
17.9% of this company's filings
TX17CA12CO5NV5VI4MI4AL4FL4

Siwell Inc rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
4
+100% vs 2012
0510152025 20122014201620182020202220242026 4

Top States

State Complaints
TX 17
CA 12
CO 5
NV 5
VI 4
MI 4
AL 4
FL 4
NJ 4
NC 3
CT 3
PA 3
WA 3
GA 2
AZ 2
MD 2
WI 2
RI 2
MA 2
HI 2

Top Issues

Issue Complaints
Trouble during payment process 42
Loan servicing, payments, escrow account 13
Applying for a mortgage or refinancing an existing mortgage 12
Struggling to pay mortgage 10
Closing on a mortgage 6
Incorrect information on your report 4
Loan modification,collection,foreclosure 4
Improper use of your report 2
Application, originator, mortgage broker 2

Yearly Trend

Year Complaints Timely
2012 2 100%
2013 2 100%
2014 3 100%
2015 3 0%
2016 7 57.1%
2017 6 100%
2018 20 100%
2019 8 100%
2020 9 100%
2021 8 100%
2022 7 100%
2023 5 100%
2024 6 83.3%
2025 5 100%
2026 4 100%

Source: CFPB Consumer Complaint Database

Siwell Inc filings cluster in one product

Siwell Inc's 95 logged complaints stay concentrated: only 27 states show a filing. 50.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2026-06-10.

Siwell Inc answers 92.6% of complaints inside the CFPB's tracked window and closes 97.9% with a written explanation. 2.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Siwell Inc.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Siwell Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Siwell Inc (92.6% timely; 2.1% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration