CFPB · Single-product concentration
Smith, Cohen & Rosenberg LLC
31 CFPB complaints · 71% in "Debt collection" · top issue Attempts to collect debt not owed.
Smith, Cohen & Rosenberg LLC: 71% of 31 CFPB complaints sit in "Debt collection". Timely 74.2% · relief 12.9%. Allegations, not findings.
- Single-product concentration
- 0% filings 2019 to 2024
CFPB relief outcome brief
CCDB company smith-cohen-rosenberg-llc
12.9% relief · 74.2% timely · 31 filings · Debt collection
Same-product relief peers
Nearest relief peer: RSH & Associates, LLC (13.1% relief)
Smith, Cohen & Rosenberg LLC closes 12.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Smith, Cohen & Rosenberg LLC scores strongest on closed with explanation (70/100 percentile-benchmarked) and weakest on timely response (55/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
60 / 100 percentile-benchmarked
12.9% of complaints closed with relief to the consumer
Timely response
55 / 100 percentile-benchmarked
74.2% of complaints answered inside the CFPB 15-day window
Closed with explanation
70 / 100 percentile-benchmarked
83.9% of complaints closed with an explanation to the consumer
Most of Smith, Cohen & Rosenberg LLC's 31 filings include narrative text
64.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Smith, Cohen & Rosenberg LLC complaint mix by product
- Debt collection 22 71.0% – 14% relief
- Credit reporting, 8 25.8% – 13% relief
- Credit reporting 1 3.2% – 0% relief
How Smith, Cohen & Rosenberg LLC's 31 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 22 |
| Credit reporting, credit repair services, or other personal consumer reports | 8 |
| Credit reporting or other personal consumer reports | 1 |
Where Smith, Cohen & Rosenberg LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- AZ
- 22.6% of this company's filings
Smith, Cohen & Rosenberg LLC complaints by year
Annual filing volume from the CFPB public database
- 2024
- 1
- 0% vs 2019
Top States
| State | Complaints |
|---|---|
| AZ | 7 |
| MD | 4 |
| NC | 4 |
| NY | 3 |
| FL | 2 |
| WA | 2 |
| DE | 2 |
| CT | 1 |
| TX | 1 |
| MO | 1 |
| VA | 1 |
| IL | 1 |
| MA | 1 |
| CO | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Attempts to collect debt not owed | 11 |
| Incorrect information on your report | 7 |
| Communication tactics | 5 |
| False statements or representation | 5 |
| Improper use of your report | 2 |
| Written notification about debt | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 1 | 0% |
| 2020 | 8 | 87.5% |
| 2021 | 15 | 66.7% |
| 2022 | 3 | 100% |
| 2023 | 3 | 66.7% |
| 2024 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Smith, Cohen & Rosenberg LLC filings cluster in one product
Smith, Cohen & Rosenberg LLC's 31 logged complaints stay concentrated: only 14 states show a filing. 64.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2019 through 2024-02-01.
Smith, Cohen & Rosenberg LLC answers 74.2% of complaints inside the CFPB's tracked window and closes 83.9% with a written explanation. 12.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Smith, Cohen & Rosenberg LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Smith, Cohen & Rosenberg LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 31.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 74.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Smith, Cohen & Rosenberg LLC (74.2% timely; 12.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration