2026 data Public-data reference. official source

Companies: C

Companies starting with C that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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4.3K companies starting with "C"

Showing 2.4K–2.4K of 4.3K

Sort by: Name Most Complaints Timely Response
Company Complaints
Collection Management Company 85
Collection Management Holdings, LLC 2.1K
Collection Management is a consumer reporting agency furnishing my consumer information to third parties 1
Collection Management Services, Inc. 56
COLLECTION PROFESSIONALS INC (Illinois) 36
Collection Professionals, Inc. 140
Collection Professionals, Inc. (Macomb, IL) 62
Collection Receivables, Inc. 154
Collection Removal compliant 2
Collection Resources, Inc. 53
Collection Service Center, Inc. 73
Collection Service of Nevada 96
Collection Service, Inc. 17
COLLECTION SERVICES OF ATHENS, INC. 152
Collection Services, Inc. 24
Collection Solutions Inc. 4
Collection Specialists 2
Collection Specialists, Inc. 1
Collection Technology Incorporated 58
collection/charge off COLLECTION AGENCY : XXXX XXXX ACCOUNT NUMBER : XXXX Policy states. 1
Collection/Chargeoff 6
collections 1.1K
COLLECTIONS 26
Collections Acquisition Company, Inc. 212
collections an hard inquiries are the result of identity theft and fraud. I have attached a copy of FTC Identity Theft Criminal Complaint XXXX as proof from the US Federal Trade Commission that all of the aforementioned consumer credit accounts 3
collections and hard inquiries appearing on my consumer credit report maintained by you were not opened 2.5K
collections and hard inquiries are in fact a result of identity 66
collections and hard inquiries are the result in identity theft and fraud. I attached a copy of FTC Identity Theft Criminal Complaint as proof from the Us Federal Trade Commission that all of the aforementioned consumer credit accounts 2
collections and hard inquiries as reported. The aforementioned accounts 708
collections and recovery agencies 1
collections and skip '' 4
collections and XXXX inquiries appearing on my consumer credit report maintained by you were not opened 25
collections and XXXX inquiries are in fact a result of identity 1
collections and XXXX inquiries as reported. The aforementioned accounts 9
collections and XXXX inquiries appearing on my consumer credit report maintained by you were not opened 4
collections and XXXX inquiries are in fact a result of identity 1
collections and XXXX inquiries as reported. The aforementioned accounts 1
collections appearing on my consumer credit report maintained by you were not opened 1
collections are the result of identity theft and fraud.,,EQUIFAX 1
collections are the result of identity theft and fraud.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,TN,37042,,Consent provided,Web,2025-01-31,Closed with explanation,Yes,N/A,11877155 1
collections are the result of identity theft and fraud.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
collections have been added without any validation 1
Collections Inc 21
collections notices and more penalty fees. I called again and asked for a manager. I was told the investigation had not been completed 1
COLLECTIONS UNLIMITED OF TEXAS INC 41
COLLECTIONS USA, INC. 148
collector 2
collector or a credit bureau 3
collectors 4
collectors may not contact you before XXXX XXXX or after XXXX XXXX They may not harass you by using threats of violence or arrest or by using obscene language. Collectors may not use false or misleading statements or call you at work if they know or have reason to know that you may not receive personal calls at work. For the most part 1

About this letter-indexed view

This page lists every company beginning with the letter C that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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