CFPB · Single-product concentration
Collections Inc
21 CFPB complaints · 95.2% in "Debt collection" · top issue Took or threatened to take negative or legal action.
Collections Inc: 95.2% of 21 CFPB complaints sit in "Debt collection". Timely 95.2% · relief 4.8%. Allegations, not findings.
- Single-product concentration
- -75% filings 2014 to 2025
CFPB relief outcome brief
CCDB company collections-inc
4.8% relief · 95.2% timely · 21 filings · Debt collection
Same-product relief peers
Nearest relief peer: Sterling Jewelers, Inc. (4.8% relief)
Collections Inc closes 4.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 21 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Collections Inc complaint mix by product
- Debt collection 20 95.2% – 5% relief
- Debt or 1 4.8% – 0% relief
How Collections Inc's 21 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 20 |
| Debt or credit management | 1 |
Concentrated filing states for Collections Inc
Top states by attributed CFPB complaint volume for this company
- Leading state
- MS
- 85.7% of this company's filings
Collections Inc falling annual filings
Annual filing volume from the CFPB public database
- 2025
- 1
- -75% vs 2014
Top States
| State | Complaints |
|---|---|
| MS | 18 |
| AK | 1 |
| ID | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Took or threatened to take negative or legal action | 5 |
| Communication tactics | 5 |
| False statements or representation | 3 |
| Disclosure verification of debt | 3 |
| Unauthorized withdrawals or charges | 1 |
| Cont'd attempts collect debt not owed | 1 |
| Taking/threatening an illegal action | 1 |
| Written notification about debt | 1 |
| Threatened to contact someone or share information improperly | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 4 | 100% |
| 2015 | 2 | 100% |
| 2016 | 2 | 100% |
| 2017 | 4 | 100% |
| 2019 | 2 | 100% |
| 2020 | 2 | 100% |
| 2022 | 1 | 100% |
| 2023 | 1 | 100% |
| 2024 | 2 | 100% |
| 2025 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Collections Inc filings cluster in one product
Collections Inc's 21 logged complaints stay concentrated: only 3 states show a filing. Only 38.1% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2025-02-07.
Collections Inc answers 95.2% of complaints inside the CFPB's tracked window and closes 95.2% with a written explanation. 4.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Took or threatened to take negative or legal action."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Collections Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Collections Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 21.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 95.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Collections Inc (95.2% timely; 4.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration