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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
5. and any account-level data used to support your reporting. 5
5. And greatly damaged my Credit Score 1
5. Late payments to XXXX XXXX XX/XX/XXXX 1
5. Proof that the alleged debt is not outside the statute of limitations 1
5. Provide collections license number 1
5. the identity of the individual who verified 1
5/3 Bank cant find the cancelled {$10000.00} check -- -too old. I say the statute of limitations began at first discovery of harm XX/XX/XXXX. We are in a digital age -- -How didnt this get digitally documented? 1
50 U.S. L. W. 2169 ; S. Ct. March 22 1
50 U.S. L. W. 2169 ; S. Ct. XX/XX/XXXX XXXX ] Fact 1
50+ hours on the phone not accounting for time and money spent on protesting 1
500 banks and credit unions to increase access to financial services and products 1
500 criminal defendants were named in the sweep and nearly 200 civil enforcement actions were taken. The USTP contributed about 20 percent of the civil cases 1
500 to 30 1
501 1
501 et seq. 1
501.031 2
501.211 as they are materially inaccurate and could cause identity confusion or fraudulent association. 1
501.603 on reports of blocked property and 501.806 on procedures for unblocking funds due to mistaken identity ). 1
504 U.S. 555 ( 1992 ) ; 5. Proof that the account has not been paid 1
508 U.S. 248 1
509. Even if a plaintiff demonstrates such a right 5
510 F.3d 495 (4th Cir. 2007) the Fourth Circuit approved an award of emotional distress damages of XXXX for credit reporting. 1
5103 1
514 Case 2:23-Cv-00110 Document 1 Filed 03/23/23 Page 2 of 25 PagelD # 2 ^ LLC ( Administrative Proceeding File No. 2015-CFPB-0023 ) ( the Order ). The Order required PRA to abide by certain conduct provisions. 2
515 F. Supp. 1250 1
515 U.S. 1139 1
520 F.3d 1066 ( 9th Cir. 2008 ) 1
520 F.3d 1066 ( 9th Cir. 2008 ) confirms that partial SSN/address matching can result in inaccurate reporting and does not constitute conclusive verification. 1
527. I am the original creditor and this account was not verified with the original creditor so pursuant 15 USC 1681a ( 2 ) ( A ) ( 1 ) report containing information solely as to transactions or experiences between the consumer and the person making the report is excluded. 1
527. I am the original creditor and this account was not verified with the original creditor so pursuant 15 USC 1681a ( 2 ) ( A ) ( 1 ) report containing information solely as to transactions or experiences between the consumer and the person making the report is excluded. Transunion violated. 1
53 Conn. 501 1
53rd knew when they gave me the extra money with my check what their motives were. Their motives was to hurt me financially along with the thief 1
55 Conn. App. 369 1
5512 ( b ) 3
553 NE 2d 439 Ill : Appellate Court 1
5536 ( a ) ( 1 ) ( B ).,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NC,287XX,,Consent provided,Web,2025-01-27,Closed with explanation,Yes,N/A,11787258 1
5536 ( a ) ( 1 ) ) 4
5536 ( a ) ( 1 ) ; sections623 ( a ) ( 8 ) ( E ) - ( F ) and 623 ( b ) ( 1 ) oftheFairCreditReportingAct ( FCRA ) 1
5536 ( a ) ; ( 3 ) deceptive acts and practices relating to Respondent overstating the minimum amount due in student-loan billing statements 1
5536 ) State Laws Violated ( New York ) : * NY GBL 380-j ( f ) ( 1 ) Time-barred debt * NY CPLR 213 6-year statute of limitations * NY Privacy & Identity Theft Statutes,,TRANSUNION INTERMEDIATE HOLDINGS 1
5536 ). 1
5536. 1
554 U.S. 570 ( 2008 ). 1
556 U.S. at 679 ). The last step is a context-specific task that requires the reviewing court to draw on its judicial experience and common sense. '' Id. 2
5564 2
5565 6
5565. 3
559 U.S. 573 ( 2010 ) held that a debt collector who makes an incorrect statement of law in communications FDCPA 's bona fide error defense 1
564 U.S. 135 ( 2011 ) 2
564-66 ( 7th Cir. 2004 ) Agreement that bears the signature of the alleged debtor wherein he agreed to pay the original creditor. 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.