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Explore all 145.5K companies with CFPB consumer complaints

145,512 companies

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Company Complaints
430 F.3d 1004 ( 9th Cir. XXXX ) ( finding that refusal to arbitrate constitutes breach of the arbitration agreement ) ; and Pre-Paid Legal Services 1
430. Here 5
432 ( a ) 3
433 A and B 1
436 So. 2d 239 ( Fla. Dist. Ct. App. 1983 ) ( It is presumed that mail properly addressed 2
44 2
44 LED 637. According to 12 usc 1431 1
44 LED 637. Fraud vitiates the most solemn contracts 2
44 LED 637.Damages 2
44 LED 637.Furthermore 1
44 S.W. 2d 433 Morris v National Cash Register 1
44 S.W. 2d 433 Morris v. National Cash Register 1
440.3110 1
444 F.3d 775 ( 6th Cir. 2006 ) * 1
45 days 1
4506-C 1
459 U.S. 56 1
48 Stat 112 ; ( Gold Reserve Act ) UCC Article 9 ; UCC 1-201 ( 24 ) ; UCC Article 3 ; 31 CFR 225.2/ Government Obligation ; 31 USC 5118 ( d ) ( 2 ) ; 31 USC 463 1
48 Stat. 1 1
48 Stat. 112 2
48 Stat. 112 also states the Federal government pays for every debt dollar for dollar. 1
48 Stat.1. 1
48 the relationship between the entity and the consumers creditors 1
480 month maximum term 1
487 F. Supp. 1234 11
49 to 60 Months 0 % Down Payment 1
4b1.,,DISCOVER BANK,NM,XXXXX,,Consent provided,Web,2017-12-05,Closed with explanation,Yes,N/A,2746888 1
4finance US Holding Company, Inc. 1
4M Collections, LLC 72
4th Agent states no transfer initiated 1
4th and 5th sentences of Documents In Support of Complaint .against Wells Fargo Home Mortgage ) By signing the Compliance agreement I would be placing myself and heirs in a lose lose predicament 1
4th Cir. 2016 ) 1
5 2
5 ) Escrow Advance Recovery XXXX XXXX - {$85.00} and on XXXX XXXX Chase cites an Escrow advance for {$1700.00}. 1
5 ) Interest payments may be deferred in the first year ; principal payments may be deferred for up to 3 years 1
5 ) She told me that I could call in a payment for the late fees but there would be a fee for them to process 1
5 Date of deliqueny must report date of last payment 1
5 hours 1
5 in total. This is important since they also deny any attempt to resolve citing too many refunds. 1
5 minutes later 1
5 see page 4 ... ... .5. I have another 1098 Form from XXXX XXXX XXXX. They changed my principal balance 1
5 states. No consumer reporting agency can make any consumer report containing any of the following items of information. Any adverse item of information other than records of convictions? Or crimes which antedates the report by more than 7 years. 15 USC 1681 's. - 2 ( A ) 1
5 times on XX/XX/XXXX 1
5 U.S.C. 552a Equifax close the window on these laws and violate my rights as a consumer.,,EQUIFAX 1
5 USC 522a 2
5-10 points might make all the difference in getting better loan terms.. .or access to a loan at all.,,TD BANK US HOLDING COMPANY,IL,60637,,Consent provided,Web,2018-07-27,Closed with explanation,Yes,N/A,2975253 1
5-12 ] Group 2 ) The original loan amount was {$8500.00} issued on XX/XX/XXXX. The current outstanding balance is {$8600.00}. During the history of the loan 1
5-6 month after it sat vacant for all that long because they suggested I do so in other to get the relocation cost. I couldn't even afford plane ticket and drove with my little daughter from XXXX all the way back to XXXX. That's how much trouble this company has caused me. 1
5-7 business days 1
5. XXXX '' 1

What this index shows

This is the master index of every company that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database, mirrored on PlainComplaint and grouped by institution so a single company page rolls up every complaint filed against that company across every product, state, and year since 2011. The CFPB began collecting consumer complaints when it was established under the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 and has published them as a public dataset to give consumers, researchers, and journalists a window into how U.S. financial-services firms respond to customer concerns.

The default view is alphabetical by company name and paginated 50 companies per page. Use the sort controls to re-order by total complaint volume (highest first), timely-response percentage (best response track record first), or most recent complaint activity (companies with the freshest reports). Each row links to a dedicated company page showing year-over-year complaint trends, the top complaint products, complaint issues, top states by volume, and a year-by-year breakdown of complaint counts and response timeliness.

How to compare companies fairly

Raw complaint volume is a function of two things: how many customers the company serves, and how it handles those customers. A nationwide bank with tens of millions of accounts can show six-figure complaint counts simply because of its scale; a smaller regional lender with a few hundred complaints may actually have a higher per-customer complaint rate. The "Timely Response %" column shows the share of complaints the company answered within the CFPB's deadline — a stronger comparable metric across firms of different sizes. Pair it with the volume column to form a fuller picture, and dig into the company page for the breakdown by product so you can see whether issues are concentrated in a single line of business (for example, credit reporting) or spread across the entire firm.

Complaint records are consumer-submitted narratives. The CFPB does not adjudicate or verify the facts in each report before publishing; companies are given the opportunity to respond, dispute, or resolve. Many complaints are resolved with monetary or non-monetary relief. The strength of the dataset is in its scale — millions of records spanning every major U.S. consumer financial category — and its neutrality: it reports what consumers said, regardless of the company's perspective. Treat individual records accordingly, and lean on aggregate patterns (top issues, year-over-year trends, state distribution) when drawing conclusions.

What the dataset covers

The CFPB Consumer Complaint Database covers complaints against banks, credit-card issuers, mortgage servicers, debt collectors, payday lenders, student-loan servicers, money-transfer companies, prepaid-card issuers, credit bureaus, auto-finance lenders, and other financial products and services regulated by the agency. Complaints are categorized by product (the broad financial-services category) and sub-product, and again by issue (the specific consumer concern, e.g. "incorrect information on your report") and sub-issue. Year-by-year coverage runs from 2011 to present, with monthly refreshes published by the CFPB.

PlainComplaint refreshes from the agency's public release on a regular cadence and re-derives all aggregate counts, rankings, and trend lines on each refresh, so the page you're reading reflects the latest snapshot of the public database. See the methodology page for the full data pipeline, dedup rules, and the refresh schedule, or browse by other dimensions: issues, products, or states.