eMoneyUSA Holdings, LLC
92 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
eMoneyUSA Holdings, LLC complaint mix by product
- Debt collection 36 39.6% – 0% relief
- Payday loan, 16 17.6% – 0% relief
- Credit reporting 14 15.4% – 0% relief
- Payday loan, 13 14.3% – 0% relief
- Credit reporting, 9 9.9% – 0% relief
- Consumer Loan 2 2.2% – 0% relief
- Checking or 1 1.1% – 0% relief
How eMoneyUSA Holdings, LLC's 92 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 36 |
| Payday loan, title loan, or personal loan | 16 |
| Credit reporting or other personal consumer reports | 14 |
| Payday loan, title loan, personal loan, or advance loan | 13 |
| Credit reporting, credit repair services, or other personal consumer reports | 9 |
| Consumer Loan | 2 |
| Checking or savings account | 1 |
| Student loan | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 58 |
| MO | 13 |
| WI | 8 |
| CA | 4 |
| OH | 3 |
| TN | 2 |
| NV | 1 |
| AR | 1 |
| AL | 1 |
| VA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 22 |
| Took or threatened to take negative or legal action | 13 |
| Struggling to pay your loan | 6 |
| Communication tactics | 6 |
| Written notification about debt | 5 |
| False statements or representation | 5 |
| Attempts to collect debt not owed | 4 |
| Charged fees or interest you didn't expect | 4 |
| Problem when making payments | 4 |
| Problem with a company's investigation into an existing problem | 4 |
| Improper use of your report | 3 |
| Can't stop withdrawals from your bank account | 3 |
| Problem with the payoff process at the end of the loan | 3 |
| Issues with repayment | 3 |
| Threatened to contact someone or share information improperly | 2 |
| Loan payment wasn't credited to your account | 1 |
| Problem with a lender or other company charging your account | 1 |
| Managing the loan or lease | 1 |
| Problems when you are unable to pay | 1 |
| Disclosure verification of debt | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 2 | 100% |
| 2017 | 3 | 100% |
| 2018 | 11 | 100% |
| 2019 | 13 | 100% |
| 2020 | 9 | 100% |
| 2021 | 1 | 100% |
| 2022 | 1 | 100% |
| 2023 | 1 | 100% |
| 2024 | 8 | 100% |
| 2025 | 22 | 100% |
| 2026 | 21 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About eMoneyUSA Holdings, LLC
eMoneyUSA Holdings, LLC's 92 logged complaints stay concentrated: only 10 states show a filing on record. 48.9% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2016 through 2026-06-03.
eMoneyUSA Holdings, LLC answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about eMoneyUSA Holdings, LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does eMoneyUSA Holdings, LLC have?
92, per the CFPB's public complaint count for this company (see the full breakdown above).
Does eMoneyUSA Holdings, LLC respond to complaints on time?
100% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about eMoneyUSA Holdings, LLC?
"Incorrect information on your report", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.