2026 data Public-data reference. official source

eMoneyUSA Holdings, LLC

74 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

74 consumer complaints filed with the CFPB

This profile shows eMoneyUSA Holdings, LLC's complaint history from CFPB public records. 74 consumers have filed complaints since 2016. The company has a 100% timely response rate and has provided relief in 0% of cases.

74
Total Complaints
100%
Timely Response
1.4%
Disputed
0%
Relief Provided
10
States Active
2016
Since

Total complaints

74

Filed since 2016

Timely response

100%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

eMoneyUSA Holdings, LLC complaint mix by product

Total complaints: 74

eMoneyUSA Holdings, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 74 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 29 complaints (39.2%), resolution 0.0% Debt collection 39.2% Payday loan,: 13 complaints (17.6%), resolution 0.0% Payday loan, 17.6% Payday loan,: 12 complaints (16.2%), resolution 0.0% Payday loan, 16.2% Credit reporting: 9 complaints (12.2%), resolution 0.0% Credit reporting 12.2% Credit reporting,: 8 complaints (10.8%), resolution 0.0% Credit reporting, 10.8% Consumer Loan: 2 complaints (2.7%), resolution 0.0% Checking or: 1 complaints (1.4%), resolution 0.0%
  • Debt collection 29 39.2% 0% relief
  • Payday loan, 13 17.6% 0% relief
  • Payday loan, 12 16.2% 0% relief
  • Credit reporting 9 12.2% 0% relief
  • Credit reporting, 8 10.8% 0% relief
  • Consumer Loan 2 2.7% 0% relief
  • Checking or 1 1.4% 0% relief

How eMoneyUSA Holdings, LLC's 74 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 29
Payday loan, title loan, or personal loan 13
Payday loan, title loan, personal loan, or advance loan 12
Credit reporting or other personal consumer reports 9
Credit reporting, credit repair services, or other personal consumer reports 8
Consumer Loan 2
Checking or savings account 1

Top States

State Complaints
TX 44
MO 12
WI 6
CA 3
OH 3
TN 2
VA 1
AR 1
AL 1
NV 1

Top Issues

Issue Complaints
Incorrect information on your report 12
Took or threatened to take negative or legal action 12
Struggling to pay your loan 6
Written notification about debt 5
Communication tactics 5
Problem when making payments 4
False statements or representation 4
Charged fees or interest you didn't expect 4
Problem with a company's investigation into an existing problem 4
Improper use of your report 3
Problem with the payoff process at the end of the loan 3
Can't stop withdrawals from your bank account 3
Issues with repayment 2
Attempts to collect debt not owed 2
Managing the loan or lease 1
Disclosure verification of debt 1
Problems when you are unable to pay 1
Loan payment wasn't credited to your account 1
Problem with a lender or other company charging your account 1

Yearly Trend

Year Complaints Timely
2016 2 100%
2017 3 100%
2018 9 100%
2019 11 100%
2020 7 100%
2021 1 100%
2023 1 100%
2024 8 100%
2025 21 100%
2026 11 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About eMoneyUSA Holdings, LLC

eMoneyUSA Holdings, LLC has accumulated 74 consumer complaints in the CFPB public database, with filings active across 10 U.S. states. Of those submissions, 35 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2016, and the most recent logged activity is 2026-03-31, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, eMoneyUSA Holdings, LLC reports a 100% timely-response rate and has closed 100% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.4% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating eMoneyUSA Holdings, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does eMoneyUSA Holdings, LLC have?

eMoneyUSA Holdings, LLC has received 74 consumer complaints filed with the Consumer Financial Protection Bureau.

Does eMoneyUSA Holdings, LLC respond to complaints on time?

eMoneyUSA Holdings, LLC has a 100% timely response rate to CFPB complaints.

What is the most common complaint about eMoneyUSA Holdings, LLC?

The most common issue reported against eMoneyUSA Holdings, LLC is "Incorrect information on your report" in the "Debt collection" product category.

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