CFPB · Narrative-heavy record
eMoneyUSA Holdings, LLC
92 CFPB complaints · 48.9% with narratives · top issue Incorrect information on your report.
eMoneyUSA Holdings, LLC: 48.9% of 92 filings include consumer narratives. Timely 100% · relief 0% · top product Debt collection. Allegations, not findings.
- Narrative-heavy record
- +950% filings 2016 to 2026
CFPB relief outcome brief
CCDB company emoneyusa-holdings-llc
0% relief · 100% timely · 92 filings · Debt collection
Same-product relief peers
Nearest relief peer: Transworld Systems Inc (0% relief)
eMoneyUSA Holdings, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of eMoneyUSA Holdings, LLC's 92 filings include narrative text
48.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
eMoneyUSA Holdings, LLC complaint mix by product
- Debt collection 36 39.6% – 0% relief
- Payday loan, 16 17.6% – 0% relief
- Credit reporting 14 15.4% – 0% relief
- Payday loan, 13 14.3% – 0% relief
- Credit reporting, 9 9.9% – 0% relief
- Consumer Loan 2 2.2% – 0% relief
- Checking or 1 1.1% – 0% relief
How eMoneyUSA Holdings, LLC's 92 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 36 |
| Payday loan, title loan, or personal loan | 16 |
| Credit reporting or other personal consumer reports | 14 |
| Payday loan, title loan, personal loan, or advance loan | 13 |
| Credit reporting, credit repair services, or other personal consumer reports | 9 |
| Consumer Loan | 2 |
| Checking or savings account | 1 |
| Student loan | 1 |
Concentrated filing states for eMoneyUSA Holdings, LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 63% of this company's filings
eMoneyUSA Holdings, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 21
- +950% vs 2016
Top States
| State | Complaints |
|---|---|
| TX | 58 |
| MO | 13 |
| WI | 8 |
| CA | 4 |
| OH | 3 |
| TN | 2 |
| NV | 1 |
| AR | 1 |
| AL | 1 |
| VA | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 22 |
| Took or threatened to take negative or legal action | 13 |
| Struggling to pay your loan | 6 |
| Communication tactics | 6 |
| Written notification about debt | 5 |
| False statements or representation | 5 |
| Attempts to collect debt not owed | 4 |
| Charged fees or interest you didn't expect | 4 |
| Problem when making payments | 4 |
| Problem with a company's investigation into an existing problem | 4 |
| Improper use of your report | 3 |
| Can't stop withdrawals from your bank account | 3 |
| Problem with the payoff process at the end of the loan | 3 |
| Issues with repayment | 3 |
| Threatened to contact someone or share information improperly | 2 |
| Loan payment wasn't credited to your account | 1 |
| Problem with a lender or other company charging your account | 1 |
| Managing the loan or lease | 1 |
| Problems when you are unable to pay | 1 |
| Disclosure verification of debt | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 2 | 100% |
| 2017 | 3 | 100% |
| 2018 | 11 | 100% |
| 2019 | 13 | 100% |
| 2020 | 9 | 100% |
| 2021 | 1 | 100% |
| 2022 | 1 | 100% |
| 2023 | 1 | 100% |
| 2024 | 8 | 100% |
| 2025 | 22 | 100% |
| 2026 | 21 | 100% |
Source: CFPB Consumer Complaint Database
eMoneyUSA Holdings, LLC's narrative-rich complaint ledger
eMoneyUSA Holdings, LLC's 92 logged complaints stay concentrated: only 10 states show a filing. 48.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2026-06-03.
eMoneyUSA Holdings, LLC answers 100% of complaints inside the CFPB's tracked window and closes 100% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about eMoneyUSA Holdings, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for eMoneyUSA Holdings, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 92.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for eMoneyUSA Holdings, LLC (100% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record